• Resolved steno753

    (@steno753)


    Hi,
    Thanks for the subject.
    I just pasted your celebrity quiz on a new page.
    When I try, it doesn’t work.
    is there a problem with my configuration?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter steno753

    (@steno753)

    Hi,

    My configuration: wordpress 5.4.1
    theme inkblot
    with these plugins
    ad inserter
    WP Rocket
    imagify
    max mega menu pro
    Q2W3 Fixed Widget
    akismet anti spam
    bbs spoiler
    classic editor
    conditionnal menus
    cooki notice
    easy custom side bars
    enhancer media library
    glue for Yoast SEA AMP
    open graphite
    post tags and categories for page
    Q2W3 fixed widget
    redirection
    Sassy Social Share
    Schema structures data for WP AMP
    Short codes ultimate
    Ultimate Shortcodes
    Smart Slider 3
    Tiny MCE Advanced
    WPS Hide Login
    WPForms Lite
    I did not manage to start the quiz, even after changing the theme (twenty twenty), deactivating WP rocket and clearing the cache and also desactiviting all plugins
    I have tested other quizzes that work without problems but I prefer to use Quiz Maker.
    Thank you

    Thread Starter steno753

    (@steno753)

    with the correct plugin names

    ad inserter
    WP Rocket
    imagify
    max mega menu pro
    Q2W3 Fixed Widget
    akismet anti spam
    bbs spoiler
    classic editor
    conditionnal menus
    cooki notice
    easy custom side bars
    enhancer media library
    glue for Yoast SEA AMP
    open graphite
    post tags and categories for page
    Q2W3 fixed widget
    redirection
    Sassy Social Share
    Schema structures data for WP AMP
    Short codes ultimate
    Ultimate Shortcodes
    Smart Slider 3
    Tiny MCE Advanced
    WPS Hide Login
    WPForms Lite

    Plugin Author Ays Pro

    (@ays-pro)

    Hi @steno753 ,

    Thank you for the topic.
    I am sorry for the issue you have faced.

    Presumably, the cause of the issue is optimizing and caching.
    Could you please deactivate the WP rocket, clear cache and let me know?

    Thanks in advance.

    Thread Starter steno753

    (@steno753)

    Don’t work after deactivate the WP rocket and clear cache.
    Thanks

    Plugin Author Ays Pro

    (@ays-pro)

    Thank you for your reply.

    Have you enabled it back?
    If yes, please deactivate the WP Rocket (or minify JS functionality) and let me know.

    Here is the cause of the issue https://prnt.sc/skcf8s
    Your website combines and minifies several js files.

    Thread Starter steno753

    (@steno753)

    also doesn’t work by disabling all plugins

    Thread Starter steno753

    (@steno753)

    i don’t see your message. WP rocket is disable.

    Plugin Author Ays Pro

    (@ays-pro)

    Thank you for your reply.

    All the CSS and JS files are still Minified.
    Do you have a server-side cache?
    It seems nothing is being changed.

    BTW you can contact our support team via this form.

    Thread Starter steno753

    (@steno753)

    I use cloudlare but I also empty the cloudflare cache.
    I told you all the plugins I have/
    I contact your support team.
    Thanks

    Plugin Author Ays Pro

    (@ays-pro)

    Thank you for your reply.

    We haven’t received any email from you recently.
    Here is our email: [email protected]

    The problem is that all the files are still minified. (probably there is a strong cache)
    Please check out this screenshot https://prnt.sc/ske8yu

    Can you please enable the Wp Rocket, disable minify options, clear cache inside WP rocket and deactivate it?

    Please let me know.

    Thread Starter steno753

    (@steno753)

    Thanks !! The quiz work !

Viewing 11 replies - 1 through 11 (of 11 total)

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