Plugin don’t work

  • Resolved remotestudios

    (@remotestudios)


    1 year, 7 months ago

    I recently installed plugin “Custom Product in Woo Order” on my WooCommerce site, but I’m encountering an issue. When I click on the “Add Custom Items” button, nothing happens, and I am unable to add any custom products to the order.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wizbee IT

    (@wizbee)

    1 year, 7 months ago

    Do you use any plugin that optimize java script?
    If you use any caching plugin or any plugin that optimize js (java script), disable it and try.

    Plugin Author wizbee IT

    (@wizbee)

    1 year, 7 months ago

    By default, the woocommerce order list page and order edit page URL is- wp-admin/admin.php?page=wc-orders

    But on your website, I found that the URL is- /wp-admin/edit.php?post_type=shop_order

    For security reasons, our plugin loads some JS files based on admin access and the URL. Since the URL is different, some of the files and code couldn’t load in the order edit page, causing the issue.
    If you are using any plugin that changes the URL, please deactivate it and try.

    If the problem still exists please let me know.

    Plugin Author wizbee IT

    (@wizbee)

    1 year, 7 months ago

    please update to latest version

Viewing 3 replies - 1 through 3 (of 3 total)

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