Title: Plugin dont working Last modified: April 10, 2019 --- # Plugin dont working * [infantdeco](https://wordpress.org/support/users/infantdeco/) * (@infantdeco) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/) * Hello, im using this plugin but seems not working, im using wp super cache maybe is not compatible? * htacces and cache folder have permissions but cache folder is empity, no store the images * im using apache 2.4.7 – php 7.2 – and server is ubuntu 14.04 * my config screenshot: [http://prntscr.com/n9zliv](http://prntscr.com/n9zliv) * this is my debug info: * ``` ✔ PHP GD library is installed. ✔ Image cache directory has been created. /var/www/html/wp-content/cache/adaptive-images => drwxr-xr-x ✔ Installation .htaccess file is setup OK. /var/www/html/.htaccess => -rwxrwxrwx ❖ Adaptive images settings dump: array(14) { ["resolutions"]=> array(3) { [0]=> int(1024) [1]=> int(640) [2]=> int(480) } ["landscape"]=> bool(true) ["hidpi"]=> bool(true) ["cache-directory"]=> string(21) "cache/adaptive-images" ["watched-directories"]=> array(1) { [0]=> string(18) "wp-content/uploads" } ["jpeg-quality"]=> int(90) ["sharpen-images"]=> bool(true) ["watch-cache"]=> bool(true) ["browser-cache"]=> float(180) ["cdn-support"]=> bool(false) ["version"]=> string(6) "0.6.65" ["sanitized"]=> bool(true) ["wp-content-dir"]=> string(24) "/var/www/html/wp-content" ["wp-content-url"]=> string(33) "https://bebetextil.com/wp-content" } ``` * thanks in advanced 🙂 - This topic was modified 7 years, 2 months ago by [infantdeco](https://wordpress.org/support/users/infantdeco/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-dont-working-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11412525) * Hello, my friend, * Our plugin is normally compatible with WP Super Cache. And your settings seem all correct! * Right now it seems that it is not enabled in your website. Is that right? Is it possible that you enabled it for me, so that I can make some debugging tests on your images? * Cheers, Takis * Thread Starter [infantdeco](https://wordpress.org/support/users/infantdeco/) * (@infantdeco) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11412680) * Hello, thanks for the fast reply 🙂 yes i disabled, now its enabled you can debug the images. * thanks! * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11412750) * Hello, again, * Well, it seems that the Adaptive Images plugin is indeed working as expected! Take a look this debug url for instance [https://bebetextil.com/wp-content/uploads/2019/02/edredon-para-cuna-con-protector-y-cojines-coleccion-leon-de924957.jpg?debug=true](https://bebetextil.com/wp-content/uploads/2019/02/edredon-para-cuna-con-protector-y-cojines-coleccion-leon-de924957.jpg?debug=true). * However, I do understand that sometimes this is a bit hard to detect with the naked eye, but this is how things are at this level. One more thing you can do is go into your browser’s Developer Tools and check that the resolution cookie of the plugin is being set correctly like this [http://prntscr.com/na2jnj](http://prntscr.com/na2jnj) and then inspect an image to see its downloaded dimensions like this [http://prntscr.com/na2ktj](http://prntscr.com/na2ktj). * Let me know if I can help any further! * Cheers, Takis * Thread Starter [infantdeco](https://wordpress.org/support/users/infantdeco/) * (@infantdeco) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11413107) * Hello, for me seems not working, if you add for example ?resolution=100,y the resolution dont change, also in chrome in using dev tools with phone resolution and the resolutions is same, no change. * maybe need wait a bit for cache? i dont know.. * thanks 🙂 * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11413174) * Hello, my friend, * Perhaps it has something to do with your browser cache? Have you tried clearing your cache and perhaps making a hard refresh? Other than that, it really seems that the images are indeed being resized correctly. I tested in Firefox as well as in Chrome and it all works as expected. * Cheers, Takis * Thread Starter [infantdeco](https://wordpress.org/support/users/infantdeco/) * (@infantdeco) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11415527) * Hello, i clear cache and seems not working, also in gtmetrix.com i get “Serve scaled images” 0 points * also in the cache folder, i dont have much images exactly i have cached 45-46 images and my website have 10.000 images, and i visited all the shop categories for cache all the images. * thanks in advance! - This reply was modified 7 years, 2 months ago by [infantdeco](https://wordpress.org/support/users/infantdeco/). * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11415935) * Hello, my friend, * The reason you do not see many images in your image cache is because the images are being generated only when they are requested and only if they are requested with a set of conditions that requires them to be scaled according to your plugin settings, the device dimensions, etc. So, this is perfectly natural. * Gtmetrix cannot detect whether our plugin resizes images or not because it only reads the HTML and CSS of your website. It does not actually run it in a real browser. Apart from that, the job that our plugin does is to resize images on the fly and transparently, so that the end device does not feel any difference other than the images being a lot smaller and lighter. Of course, as I said above, this only happens only when necessary as per your settings. * Now, could you please send me a screenshot of how you did your tests? Because, when I debug your images as an external user, they seem to be resized as expected. Did you try the methods I explained in my previous messages? * Cheers, Takis Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Plugin dont working’ is closed to new replies. * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642) * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/) * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/) * 7 replies * 2 participants * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dont-working-2/#post-11415935) * Status: not resolved