Title: Plugin dosen’t work
Last modified: February 14, 2019

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# Plugin dosen’t work

 *  [100jkl](https://wordpress.org/support/users/100jkl/)
 * (@100jkl)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/)
 * The plugin does not work because the email is the same of default of the wordpress
   and not that I’ve set up through your plugin.
    How can I solve?

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [tibornlp](https://wordpress.org/support/users/tibornlp/)
 * (@tibornlp)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11210813)
 * For me it’s the same. The test email is ok, but the user gets another email.
   
   Thanks for the help in advance.
 *  Thread Starter [100jkl](https://wordpress.org/support/users/100jkl/)
 * (@100jkl)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11211392)
 * Do you use profile builder?
 *  [tibornlp](https://wordpress.org/support/users/tibornlp/)
 * (@tibornlp)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11211551)
 * I think I tried it but uninstalled.
 *  Thread Starter [100jkl](https://wordpress.org/support/users/100jkl/)
 * (@100jkl)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11211579)
 * And you could not solve it?
 *  [damiansmith86](https://wordpress.org/support/users/damiansmith86/)
 * (@damiansmith86)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11334530)
 * Same issue here! test email sends correct email, but I still get the wordpress
   email when a real user subscribes.
 *  [pixelzen](https://wordpress.org/support/users/pixelzen/)
 * (@pixelzen)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11466719)
 * Same issue here! test email sends correct email, but I still get the wordpress
   email when a real user subscribes.
 * Any updates?
 *  [yamo](https://wordpress.org/support/users/yamo/)
 * (@yamo)
 * [7 years ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11516219)
 * same issue here
 *  [tsjippy](https://wordpress.org/support/users/tsjippy/)
 * (@tsjippy)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-11759609)
 * same issue here
 *  [MC3](https://wordpress.org/support/users/mc3/)
 * (@mc3)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-12079710)
 * The plugin page at [https://wordpress.org/plugins/welcome-email-editor/](https://wordpress.org/plugins/welcome-email-editor/)
   sets out a clear process as to how to debug this issue.
 *  [qwik3r](https://wordpress.org/support/users/qwik3r/)
 * (@qwik3r)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-12287996)
 * Same issue…test email works fine, actual one does not. Great plugin!

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Plugin dosen’t work’ is closed to new replies.

 * ![](https://ps.w.org/welcome-email-editor/assets/icon-256x256.png?rev=3015931)
 * [Swift SMTP (formerly Welcome Email Editor)](https://wordpress.org/plugins/welcome-email-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/welcome-email-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/welcome-email-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/welcome-email-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/welcome-email-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/welcome-email-editor/reviews/)

 * 10 replies
 * 1 participant
 * Last reply from: [qwik3r](https://wordpress.org/support/users/qwik3r/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-dosent-work-5/#post-12287996)
 * Status: not resolved