Title: Plugin dosn’t work
Last modified: October 26, 2023

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# Plugin dosn’t work

 *  Resolved [alizaitoun1000](https://wordpress.org/support/users/alizaitoun1000/)
 * (@alizaitoun1000)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-dosnt-work-2/)
 * My issue is that the tabby was working before but suddenly it stoped working 
   only it displays the badge(tabby icon block) but with any functionality when 
   clicking continue shopping.can you please fix that?
 * My website url:[https://mybalsam.com/](https://mybalsam.com/)
 * you can check in the product or checkout page.
 * thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-dosnt-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [muhamadsherazkhan](https://wordpress.org/support/users/muhamadsherazkhan/)
 * (@muhamadsherazkhan)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/plugin-dosnt-work-2/#post-17301566)
 * it displays the badge(tabby icon block) but with nofunctionality
   how we can fix
   it
 *  Plugin Author [tabbyai](https://wordpress.org/support/users/tabbyai/)
 * (@tabbyai)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-dosnt-work-2/#post-17688122)
 * Dear [@alizaitoun1000](https://wordpress.org/support/users/alizaitoun1000/),
 * I checked the integration on your website [https://mybalsam.com/](https://mybalsam.com/)
   and I can confirm that Tabby is working as expected without any issues.
 * However I can see that you use test keys. In case if you ready to go to production
   kindly contact [partner@tabby.ai](https://wordpress.org/support/topic/plugin-dosnt-work-2/partner@tabby.ai?output_format=md)
   for further steps.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin dosn’t work’ is closed to new replies.

 * ![](https://ps.w.org/tabby-checkout/assets/icon-256x256.png?rev=2829111)
 * [Tabby Checkout](https://wordpress.org/plugins/tabby-checkout/)
 * [Support Threads](https://wordpress.org/support/plugin/tabby-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/tabby-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tabby-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tabby-checkout/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [tabbyai](https://wordpress.org/support/users/tabbyai/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-dosnt-work-2/#post-17688122)
 * Status: resolved