Title: plugin &#8211; e-commerce problem
Last modified: August 19, 2016

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# plugin – e-commerce problem

 *  [sofielyr](https://wordpress.org/support/users/sofielyr/)
 * (@sofielyr)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/)
 * Hi,
 * I have just installed the e-commerce from Instinct and seem not to be able to
   configure the plugin. In the settings area I cant open “presentation” “admin”“
   shipping” etc and the following message appears
    **Your “products page” is not
   currently set to display any products. You need to select a product grouping 
   to display by default. This is set in the Shop Settings page.
 * Need some help with this please.
 * Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [sofielyr](https://wordpress.org/support/users/sofielyr/)
 * (@sofielyr)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/#post-1134198)
 * Just wanted to know if there is anybody that knows how to fix this…. I am using
   WP 2.8
 *  [ukis](https://wordpress.org/support/users/ukis/)
 * (@ukis)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/#post-1134235)
 * hi
    you need to set the “Select what product group you want to display on the
   products page by default.: Example categorybracelet 1Example Brand” to get rid
   of the massage . also you can get to each of the tabs in the settings by right
   click.open link in new window (or tab)
 * hope that helps
 * ukis
    [pje-itc ](http://pje-itc.co.uk)
 *  [seanjuan73](https://wordpress.org/support/users/seanjuan73/)
 * (@seanjuan73)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/#post-1134241)
 * Ok… I know what the problem is… I just don’t know how to fix it…
 * I am using WP 2.8.1 and I opened error console on Firefox 3.0, 3.5, chrome, and
   IE 8 all of them had the same errors with the jquery library and the admin.js.
 * >  Warning: reference to undefined property D.select
   >  Source File: [http://wpdev.****.net/wp-content/plugins/wp-e-commerce/js/jquery-ui.js?ver=1.6](http://wpdev.****.net/wp-content/plugins/wp-e-commerce/js/jquery-ui.js?ver=1.6)
   > Line: 1
   > Warning: reference to undefined property ui.panel
   >  Source File: [http://wpdev.****.net/wp-content/plugins/wp-e-commerce/admin.js](http://wpdev.****.net/wp-content/plugins/wp-e-commerce/admin.js)
   > Line: 81
   > Error: ui.panel is undefined
   >  Source File: [http://wpdev.****.net/wp-content/plugins/wp-e-commerce/admin.js](http://wpdev.****.net/wp-content/plugins/wp-e-commerce/admin.js)
   > Line: 81
 * I looked at the code in mentions but I can not make heads or tails as to why 
   it is having the problem… here is the code it mentions
 *     ```
       form_action = form_action[0]+"#"+ui.panel.id; // get the first item, add the hash then our current tab ID
       ```
   
 *  [duprix](https://wordpress.org/support/users/duprix/)
 * (@duprix)
 * [16 years, 4 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/#post-1134348)
 * ukis’s solution worked for me. I couldn’t get to the correct admin page to edit
   it until I right-clicked on the button and opened it in a new window.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘plugin – e-commerce problem’ is closed to new replies.

 * 4 replies
 * 4 participants
 * Last reply from: [duprix](https://wordpress.org/support/users/duprix/)
 * Last activity: [16 years, 4 months ago](https://wordpress.org/support/topic/plugin-e-commerce-problem/#post-1134348)
 * Status: not resolved

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