Title: Plugin error Last modified: February 9, 2023 --- # Plugin error * Resolved [moto2402](https://wordpress.org/support/users/moto2402/) * (@moto2402) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-error-207/) * So I recently started trying to help someone, with no previous experience with wordpress, I looked around as to why the website was deformed, finally updated all plugins, it came back to normal, but after a while while adding new products or editing existing ones, I couldn’t find the price/stock box pop-up, data product being enabled and everything updated. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-error-207%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/) * (@plantprogrammer) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16458726) * Hey, moto2402, I’m another WooCommerce user. * Is there an associated error in your debug log that relates to this issue? * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16464759) * Hi [@moto2402](https://wordpress.org/support/users/moto2402/) , * Thanks for reaching out! * Please could you clarify which price/stock pop-up box you are referring to? * Are you perhaps referring to this (screenshots below): * **Price:** * ![](https://i0.wp.com/snipboard.io/lEN2KV.jpg?resize=536%2C175&ssl=1) * **Stock:** * ![](https://i0.wp.com/snipboard.io/4Kcf1s.jpg?ssl=1) * For a better understanding, please could you share a screenshot of what you are seeing on your end, as well as a screenshot of where you expect to see the Price/ Stock pop-up box? * [_Snipboard.io_](https://snipboard.io/)_ can be used for easily sharing screenshots– please follow the instructions on that page, then paste the URL in this thread._ * Additionally, please can you share a copy of your System Status Report which you can find by navigating to **WooCommerce** → **Status**. Select `Get system report` and then `Copy for support`. * Once you have this, please share the results in your response here. * Cheers! * Thread Starter [moto2402](https://wordpress.org/support/users/moto2402/) * (@moto2402) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16465623) * `### WordPress Environment ### WordPress address (URL): https://www.bijuteret. ro Site address (URL): https://www.bijuteret.ro WC Version: 7.3.0 REST API Version: ✔ 7.3.0 WC Blocks Version: ✔ 9.1.5 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 300 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.3.38-MariaDB-log Max Upload Size: 290 MB Default Timezone is UTC: ✔ 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filter-field: 1 filter-set: 1 mailpoet_page: 1 nav_menu_item: 15 page: 15 post: 7 product: 21 revision: 607 wp_global_styles: 3 wpforms: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (18) ### Starter Templates: by Brainstorm Force – 3.1.24 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8 Copy & Delete Posts: by Copy Delete Posts – 1.3.8 Elementor: by Elementor. com – 3.10.2 Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0 Filter Everything — WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.7.5 Google Listings and Ads: by WooCommerce – 2.3.8 Site Kit by Google: by Google– 1.93.0 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.13 Health Check & Troubleshooting: by The WordPress.org community – 1.5.1 Jetpack: by Automattic – 11.8 MailPoet: by MailPoet – 4.6.1 NETOPIA Payments Payment Gateway: by Netopia – 1.0 Templates Patterns Collection: by ThemeIsle– 1.1.33 WooCommerce PayPal Payments: by WooCommerce – 2.0.2 WooCommerce: by Automattic– 7.3.0 Yoast SEO: by Team Yoast – 20.1 WPForms Lite: by WPForms – 1.7.9.1 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.8.1 ### Settings ### API Enabled: – Force SSL: – Currency: RON ( lei) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped ( grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from- search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2( rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce. com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT### WC Pages ### Shop base: #677 - /new-arrivals/ Cart: #105 - /cart/ Checkout: # 106 - /checkout/ My account: #107 - /my-account/ Terms and conditions: #3 - / privacy-policy/ ### Theme ### Name: Astra Version: 4.0.2 Author URL: https:// wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign =astra_theme Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides:–### WooCommerce PayPal Payments ### Onboarded: – Shop country code: RO WooCommerce currency supported: – Advanced Card Processing available in country: – Pay Later messaging available in country: – Webhook status: – Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products- task experimental-fashion-sample-products shipping-smart-defaults shipping-setting- tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2023-02-13 19:03:04 +00:00 Options: ✔ Notes: 96 Onboarding: completed ### Action Scheduler ### Complete: 231 Oldest: 2023-01- 23 12:57:22 +0000 Newest: 2023-02-13 12:06:35 +0000 Failed: 3 Oldest: 2023-02- 04 13:40:58 +0000 Newest: 2023-02-08 07:11:45 +0000 Pending: 7 Oldest: -0001- 11-30 00:00:00 +0000 Newest: 2023-02-16 17:39:36 +0000 ### Status report information### Generated at: 2023-02-13 12:10:08 +00:00` * Thread Starter [moto2402](https://wordpress.org/support/users/moto2402/) * (@moto2402) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16465634) * I am talking about when I open the product tab in wordpress like when I add a new product or edit an existing one the price/stock/ whatever section boxes do not show up at all anywhere * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16469050) * Hi [@moto2402](https://wordpress.org/support/users/moto2402/) , * Thanks for clarifying! * I am unable to reproduce this issue on my test site which uses the default Storefront theme, and the latest version of WordPress and WooCommerce, as my results are the same as those shared in my previous screenshots. * As a first step, I’d suggest performing a full conflict test to rule out any theme/plugin conflict. * To perform a full conflict test, you can do the following: - [Clear the browser cache](https://www.wpbeginner.com/beginners-guide/how-to-clear-your-browser-cache-in-all-major-browsers-fast-way/) - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins **except for WooCommerce** - Check if the **Regular** **price** and **Stock** **quantity** options are now visible on your end. * If the issue is no longer present, it means there was a conflict, and you can reactivate the theme or plugins one by one (gradually) until the cause of the issue is found, more info about running a conflict test is [here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/). * _You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. This is possible to do it using the free_ [_WP Staging plugin_](https://wordpress.org/plugins/wp-staging/)_._ * Should the issue persist, please can you share clear screenshots of what you see on your end when navigating to: - `Product Data` → `Inventory` - `Product Data` → `General` * [_Snipboard.io_](https://snipboard.io/)_ can be used for easily sharing screenshots– please follow the instructions on that page, then paste the URL in this thread._ * Cheers! * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16496508) * Hi [@moto2402](https://wordpress.org/support/users/moto2402/) , * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. * Cheers! Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Plugin error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 3 participants * Last reply from: [Roxy](https://wordpress.org/support/users/roxannestoltz/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-error-207/#post-16496508) * Status: resolved