Title: Plugin Error
Last modified: March 14, 2023

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# Plugin Error

 *  Resolved [webvagabund](https://wordpress.org/support/users/webvagabund/)
 * (@webvagabund)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/plugin-error-210/)
 * Hey,
 * [lisa](https://wordpress.org/support/users/contentiskey/) (@contentiskey) told
   me I should try it here so here we go.
 * I have not really 100% an idea of the troubleshoot but its a unexpected Problem
   I have to solve. I try to understand the problem but I am not sure why it happens.
   Shop works on PHP 7.4 in the latest version. Can it be that it needs a upgrade
   on PHP 8 because the version is not supported any more. Some updates was not 
   the latest but I did a update 2 months ago. Hard to solve. I hope somebody have
   time!
 * Problem Code:
 * _____________________________________________________________
 * **Fatal error**: Uncaught Error: Call to undefined function monsterinsights_get_url()
   in /homepages/22/………………./htdocs/………………./wp-content/plugins/google-analytics-for-
   wordpress/includes/api-request.php:339 Stack trace: #0 /homepages/22/………………./
   htdocs/………………./wp-content/plugins/google-analytics-for-wordpress/includes/install.
   php(899): MonsterInsights_API_Request->request(Array) #1 /homepages/22/………………./
   htdocs/………………./wp-content/plugins/google-analytics-for-wordpress/includes/install.
   php(156): MonsterInsights_Install->v8130_ga4_check() #2 /homepages/22/………………./
   htdocs/………………./wp-content/plugins/google-analytics-for-wordpress/googleanalytics.
   php(800): MonsterInsights_Install->init() #3 /homepages/22/………………./htdocs/………………./
   wp-includes/class-wp-hook.php(308): monsterinsights_lite_install_and_upgrade(”)#
   4 /homepages/22/………………./htdocs/………………./wp-includes/class-wp-hook.php(332): WP_Hook-
   >apply_filters(NULL, Array) #5 /homepages/22/d515866946/htdocs/………………./wp-includes/
   plugin in **/homepages/22/………………./htdocs/………………./wp-content/plugins/google-analytics-
   for-wordpress/includes/api-request.php** on line **339**
 * _____________________________________________________________
 * My Intension was to deactivate the Plugin in the Database on the server to get
   Access again. When I put it on inactive it should works or not? Webdesigner but
   sometimes still problems with PHP Troubleshooting. Hope somebody have a ear.
 * Greetings Webavagabund
    -  This topic was modified 3 years, 2 months ago by [webvagabund](https://wordpress.org/support/users/webvagabund/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [Tim H](https://wordpress.org/support/users/tharg3/)
 * (@tharg3)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/plugin-error-210/#post-16561461)
 * Hey [@webvagabund](https://wordpress.org/support/users/webvagabund/),
 * I’m sorry you received that error. Google had an API outage with one of the endpoints
   that MonsterInsights uses. It’s extremely rare for one of their API routes to
   go down (for context, this route hasn’t gone down in many years (7+)). Unfortunately,
   we overlooked in our plugin’s handling of it. The Google API end point is now
   back up and running.
 * We’ve updated MonsterInsights to handle this in the future. **Please make sure
   you are updated to the latest version of MonsterInsights. **
 * When it comes to deactivating plugins that are causing errors, it’s best to remove
   the folder via FTP rather than within the database, as there is much less potential
   for things to go wrong.
 * Just as an aside, MonsterInsights also support PHP8 if you are planning to upgrade.
 * Thank you
    -  This reply was modified 3 years, 2 months ago by [Tim H](https://wordpress.org/support/users/tharg3/).

Viewing 1 replies (of 1 total)

The topic ‘Plugin Error’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tim H](https://wordpress.org/support/users/tharg3/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/plugin-error-210/#post-16561461)
 * Status: resolved