Title: Plugin error causing page to hang
Last modified: August 3, 2023

---

# Plugin error causing page to hang

 *  [styzer](https://wordpress.org/support/users/styzer/)
 * (@styzer)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-errors-causing-page-to-hang/)
 * Due to experiencing frequent outages, we checked the error logs and found errors
   coming from this plugin. ▼ Sometimes the page is inaccessible for up to 5 or 
   8 minutes. (Using Chrome on Windows).
 * Page with guilty video: [https://ortzion.org/prophecy_type/report-healing-of-the-land-cities/](https://ortzion.org/prophecy_type/report-healing-of-the-land-cities/)
 * **Go to TAB #4**
 * There is one error happening a lot lately. **Notice the weird characters** being
   added to the code. ▼
 * [29-Jul-2023 17:32:21 UTC] PHP Warning:  fopen([https://ortzion.org/](https://ortzion.org/<wbr)**
   [&lt;wbr](https://ortzion.org/<wbr) /&gt;**wp-content/uploads/2023/06/&lt;wbr/&
   gt;Healing-Latrun-tank-operation.**&lt;wbr /&gt;**mp4): failed to open stream:
   HTTP request failed! HTTP/1.1 400 Bad Request
   /plugins/video-embed-thumbnail-
   generator/src/admin/videopack-admin.php on line 964[29-Jul-2023 17:32:21 UTC]
   PHP Warning:  Illegal string offset ‘ext’ in /plugins/video-embed-thumbnail-generator/
   src/public/videopack-public.php on line 1013[29-Jul-2023 17:32:21 UTC] PHP Warning:
   Illegal string offset ‘type’ in /plugins/video-embed-thumbnail-generator/src/
   public/videopack-public.php on line 1014[29-Jul-2023 17:32:21 UTC] PHP Warning:
   Illegal string offset ‘ext’ in /plugins/video-embed-thumbnail-generator/src/public/
   videopack-public.php on line 1027
 * Help! 🙂
    -  This topic was modified 2 years, 9 months ago by [styzer](https://wordpress.org/support/users/styzer/).
    -  This topic was modified 2 years, 9 months ago by [styzer](https://wordpress.org/support/users/styzer/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-errors-causing-page-to-hang%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-errors-causing-page-to-hang/#post-16945122)
 * I’ll look into it. Can you post the first log entry again using the ‘Inline code’
   formatting? Put a ` (backtick) before and after the pasted text.
 *  Thread Starter [styzer](https://wordpress.org/support/users/styzer/)
 * (@styzer)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-errors-causing-page-to-hang/#post-16945144)
 * Hi, thanks!
 * `\`</code></p> <p class="">[29-Jul-2023 17:32:21 UTC] PHP Warning:  fopen(<a 
   rel="noreferrer noopener" href="https://ortzion.org/<wbr" target="_blank">https://
   ortzion.org/&lt;wbr</a> /&gt;wp-content/uploads/2023/06/&lt;wbr /&gt;Healing-
   Latrun-tank-operation.&lt;wbr /&gt;mp4): failed to open stream: HTTP request 
   failed! HTTP/1.1 400 Bad Request<br> in /home/ortziono/public_html/wp-content/
   plugins/video-embed-thumbnail-generator/src/admin/videopack-admin.php on line
   964<br>[29-Jul-2023 17:32:21 UTC] PHP Warning:  Illegal string offset 'ext' in/
   home/ortziono/public_html/wp-content/plugins/video-embed-thumbnail-generator/
   src/public/videopack-public.php on line 1013<br>[29-Jul-2023 17:32:21 UTC] PHP
   Warning:  Illegal string offset 'type' in /home/ortziono/public_html/wp-content/
   plugins/video-embed-thumbnail-generator/src/public/videopack-public.php on line
   1014<br>[29-Jul-2023 17:32:21 UTC] PHP Warning:  Illegal string offset 'ext' 
   in /home/ortziono/public_html/wp-content/plugins/video-embed-thumbnail-generator/
   src/public/videopack-public.php on line 1027</p> <p class=""><code>\``
 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-errors-causing-page-to-hang/#post-16945383)
 * I’m going to work on fixing most of these errors, but I can’t tell based on all
   the extraneous code that was added to this log, whether there actually are `<
   wbr>` tags in the `[videopack]` shortcode for [https://ortzion.org/wp-content/uploads/2023/06/Healing-Latrun-tank-operation.mp4](https://ortzion.org/wp-content/uploads/2023/06/Healing-Latrun-tank-operation.mp4)
 * wbr is an HTML element that allows for a word break opportunity. That might just
   be inserted by the error log viewer you’re using. But I recommend deleting the
   shortcode that tries to generate a video player using the URL [https://ortzion.org/wp-content/uploads/2023/06/Healing-Latrun-tank-operation.mp4](https://ortzion.org/wp-content/uploads/2023/06/Healing-Latrun-tank-operation.mp4)
   URL. It doesn’t seem to do anything since there isn’t a player with that video
   and instead there’s a player with [https://ortzion.org/wp-content/uploads/2023/07/tank-operation-video2.mp4](https://ortzion.org/wp-content/uploads/2023/07/tank-operation-video2.mp4)
   that appears to have the same content.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin error causing page to hang’ is closed to new replies.

 * ![](https://ps.w.org/video-embed-thumbnail-generator/assets/icon.svg?rev=2965979)
 * [Videopack](https://wordpress.org/plugins/video-embed-thumbnail-generator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-embed-thumbnail-generator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/)
 * [Active Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/reviews/)

## Tags

 * [characters](https://wordpress.org/support/topic-tag/characters/)

 * 3 replies
 * 2 participants
 * Last reply from: [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-errors-causing-page-to-hang/#post-16945383)
 * Status: not resolved