Title: [Plugin: eShop] Automatic email not sent
Last modified: August 20, 2016

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# [Plugin: eShop] Automatic email not sent

 *  [ditte](https://wordpress.org/support/users/ditte/)
 * (@ditte)
 * [14 years ago](https://wordpress.org/support/topic/plugin-eshop-automatic-email-not-sent/)
 * Hi
 * I have encountered a problem with the automatic email response after I changed
   a setting in the Ogone.php.
 * Since I am not allowed to withdraw money from my customers until the product 
   has been dispatched I went and changed the code in eshop/ogone.php from OPERATION
   =SAL to OPERATION=RES so that the money is reserved instead of withdrawn immediately.
 * Before the change, emails were sent successfully. After the change the customer
   stopped receiving any emails and I would receive an email which said that the
   transaction was unsuccessful. However, now I have stopped receiving emails all
   together (not sure if I changed a setting or if it was a wordpress update that
   made them stop).
 * My question is – can I change the coding in any way so that the above command
   reads as a successful sale and thereby send the automatic email to my customer?
 * [http://wordpress.org/extend/plugins/eshop/](http://wordpress.org/extend/plugins/eshop/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Anonymous User
 * (@anonymized-3085)
 * [14 years ago](https://wordpress.org/support/topic/plugin-eshop-automatic-email-not-sent/#post-2780372)
 * don’t changing the code. Changing that setting affects other things and eShop
   will almost certainly reject it every time.
 *  Thread Starter [ditte](https://wordpress.org/support/users/ditte/)
 * (@ditte)
 * [14 years ago](https://wordpress.org/support/topic/plugin-eshop-automatic-email-not-sent/#post-2780391)
 * But I have to. According to Danish law I am not allowed to withdraw money until
   the product has been dispatched. And since it is a small shop we can not guarantee
   that the order is shipped the same day as it is received.
 * Everything else seems to be working fine – every test purchase I have made has
   been registered without problems. It is only the automatic email which is not
   send.
 * What other things does the change I made supposedly affect?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/plugin-eshop-automatic-email-not-sent/#post-2780611)
 * Try switching to the Cash pseudo gateway and handling all transactions manually.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: eShop] Automatic email not sent’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eshop/)
 * [Active Topics](https://wordpress.org/support/plugin/eshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 3 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/plugin-eshop-automatic-email-not-sent/#post-2780611)
 * Status: not resolved