Title: [Plugin: eShop] Shipping calculation error
Last modified: August 19, 2016

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# [Plugin: eShop] Shipping calculation error

 *  [dpearce04](https://wordpress.org/support/users/dpearce04/)
 * (@dpearce04)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/)
 * I had a person recently order from Arkansas.
 * In my store this is a zone 3, and when I checked the order in the system eShop
   says it processed it as a zone 3. However, the actual amount charged was for 
   zone 5, which is my default shipping zone.
 * I tested two other orders from different cities in Arkansas and it’s doing the
   same thing, charging for zone 5 even though it’s in the system as zone 3. Any
   ideas why?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Anonymous User
 * (@anonymized-3085)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639396)
 * Are you set to use countries, or states/countys etc for the zones?
 * Can I have a link to your site to test it myself?
 *  Thread Starter [dpearce04](https://wordpress.org/support/users/dpearce04/)
 * (@dpearce04)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639497)
 * It’s set to state/county/province
 * The website is [http://www.myequineclinic.com](http://www.myequineclinic.com)
 * The product was the EquiBloom 4 lbs and the address used was Austin, Arkansas
   72007 United States
 * I also tried an address in Pine Bluff that defaulted as well.
 *  Anonymous User
 * (@anonymized-3085)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639523)
 * Bug confirmed, I’m looking at it now. Will be fixed in the next release 5.6.0
 *  Anonymous User
 * (@anonymized-3085)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639524)
 * Identified and fixed, as this bug affects everyone I will try and release 5.6.0
   later today.
 *  Thread Starter [dpearce04](https://wordpress.org/support/users/dpearce04/)
 * (@dpearce04)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639645)
 * Rich,
 * Sorry I’ve been busy and haven’t had a chance to check back to this thread. Thanks
   for your support you’ve done a great job and this plugin is awesome, I’ll let
   you know if I run into the problem again. Thanks again!
 *  Anonymous User
 * (@anonymized-3085)
 * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639646)
 * been a while, but thanks 😉

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘[Plugin: eShop] Shipping calculation error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eshop/)
 * [Active Topics](https://wordpress.org/support/plugin/eshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: Anonymous User
 * Last activity: [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-eshop-shipping-calculation-error/#post-1639646)
 * Status: not resolved