[Plugin: Events Manager] Internal Server Error when creating event or updating

  • crazyregcomics

    (@crazyregcomics)


    14 years, 1 month ago

    This plugin is great, but I’m having problems when creating Recurring Events (or when I update changes to Recurring Events). It doesn’t seem to happen when making normal events.

    This is the website I’m working on: http://www.southpeacechiropractic.com/spc/

    The biz has odd opening hours, over two locations. I’ve created Recurring Events for the mornings and afternoons on each weekday (14 all up).

    This is the error message I am getting:

    +++
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email address] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    +++

    Sometimes clicking refresh helps and the event saves properly, or sometimes it takes more than one or two refreshes. Sometimes I give up and click back, and the event is gone, or somehow still saved. I am sure this is not good for the database… :S

    Any suggestions? I’m not using any caching plugins.

    http://ww.wp.xz.cn/extend/plugins/events-manager/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    14 years, 1 month ago

    you’d have to check your error logs for a more descriptive error.

    Thread Starter crazyregcomics

    (@crazyregcomics)

    14 years, 1 month ago

    Hi. Thanks for the reply. 🙂

    I wasn’t able to find any error logs, so I got in touch with my hosting / server people, and they advised me of this:

    ~
    Thank you for that information. The reason you were not seeing anything
    in the error log is that the 500 error was being triggered by our resource
    monitoring for being a long-running process. It appears that the Events
    Manager plugin may be too resource intensive for our shared hosting
    environment, although you may want to contact the author for any tips they
    may have on making it less of a strain on system resources.
    ~

    What are your thoughts?

    Either way, I have uninstalled the EM plugin, and reinstalled it. I will try creating all the Recurring Events again tonight and report back if I get the same errors.

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    14 years, 1 month ago

    A PHP error would have been nice…. especially to see what memory limit they’ve imposed on you.

    My guess is you have an out of memory PHP error, and the usual suggestion is to raise the memory limit. Quite often shared hosting give low limits, but most will increase that for you within reason if you ask.

    Thread Starter crazyregcomics

    (@crazyregcomics)

    14 years, 1 month ago

    I’ll mention this to them and see how I go. Thanks for your help, I really appreciate it!

    Another small possible issue… Since uninstalling the EM plugin, and reinstalling it, should all the events I created keep coming back? Because they are coming back. Due to the out of memory error, I can’t do single or mass-deletions of the recurring events.

    Sounds like something else is afoot, no?

    Thread Starter crazyregcomics

    (@crazyregcomics)

    14 years, 1 month ago

    Hi again. You were right, bumping the memory up helped. I’ve erased all my events and are starting over. 🙂

    I will start a new thread soon as I have some questions for you that are unreleated to this thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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