Title: Plugin expanded permanently
Last modified: August 21, 2016

---

# Plugin expanded permanently

 *  Resolved [RobinJayB](https://wordpress.org/support/users/robinjayb/)
 * (@robinjayb)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-expanded-permanently/)
 * Hi,
 * Hope someone can help- would love to be able to fix this as it has happened before
   which my freelancer had fixed…
    I have a problem with two pages on a site with
   the plugin installed. [http://www.richmondvets.co.uk](http://www.richmondvets.co.uk)
   Meet the team and Services pages. The pages are expanded and remain that way.
   Not sure for how long either.
 * The code looks like it is all there…
    But not a programmer so don’t understand
   code in any way, butI did read that Visual editor throws up undesired results.
 * Many thanks in advance.
 * Robin
 * [https://wordpress.org/plugins/jquery-collapse-o-matic/](https://wordpress.org/plugins/jquery-collapse-o-matic/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Baden](https://wordpress.org/support/users/baden03/)
 * (@baden03)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-expanded-permanently/#post-5117198)
 * Hello Robin,
 * The issue is being caused because your theme has an ancient version of JQuery(
   jQuery JavaScript Library v1.6.2) that is being force-loaded and is overriding
   the actual current version that has already been loaded.
 *     ```
       <script type="text/javascript" src="http://www.richmondvets.co.uk/wp-content/themes/veterinary/js/jquery.js"></script>
       ```
   
 * Do you not have any technical support? If not, consider [purchasing the pro version of the plugin](http://plugins.twinpictures.de/premium-plugins/collapse-pro-matic/)
   and we will work with you to get this issue resolved direct on your site.
 *  Thread Starter [RobinJayB](https://wordpress.org/support/users/robinjayb/)
 * (@robinjayb)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-expanded-permanently/#post-5117203)
 * Hi Baden,
 * Many thanks for your reply.
    Have just purchased the pro version.
 * Just sending an email to [support@twinpictures.de](https://wordpress.org/support/topic/plugin-expanded-permanently/support@twinpictures.de?output_format=md)
 * Thanks
 * Robin
 *  Plugin Author [Baden](https://wordpress.org/support/users/baden03/)
 * (@baden03)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-expanded-permanently/#post-5117214)
 * Please do not post our support email on a public form.
    Issue marked as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin expanded permanently’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jquery-collapse-o-matic_fffeff.svg)
 * [Collapse-O-Matic](https://wordpress.org/plugins/jquery-collapse-o-matic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jquery-collapse-o-matic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jquery-collapse-o-matic/)
 * [Active Topics](https://wordpress.org/support/plugin/jquery-collapse-o-matic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jquery-collapse-o-matic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jquery-collapse-o-matic/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Baden](https://wordpress.org/support/users/baden03/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/plugin-expanded-permanently/#post-5117214)
 * Status: resolved