Title: Plugin extensions not working
Last modified: August 30, 2016

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# Plugin extensions not working

 *  Resolved [Craig Damon](https://wordpress.org/support/users/craig-damon/)
 * (@craig-damon)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-extensions-not-working/)
 * We searched the itthinx site end to end looking for a way to contact the author
   of the plugin you are reselling and looked for any relevant documentation and
   a way to create an account…RU sure that this plugin is supported and that it 
   actually works…This is starting to look really strange to us…clearly it not working
   as we would expect…We can only make a single group the plugin keeps complaining
   about needing to be updated items described on your site are not working and 
   the clock is ticking…
 * Then we have the Stripe issue from the first email it’s not showing up in the
   default gateway list box…considering we only want to use stripe is seem odd that
   this plugin is in fact activated but not working as expected…
 * We’ve had no response at this point…
 * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-extensions-not-working/#post-6631521)
 * HI Craig,
 * If the issue is relevant to Groups Subscriptions plugin from [http://www.itthinx.com/](http://www.itthinx.com/)
   Then unfortunately we can not help you. You have to contact on their support
 *  [Jigoshop Support-Vasili](https://wordpress.org/support/users/vasiliborbis/)
 * (@vasiliborbis)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-extensions-not-working/#post-6631522)
 * Hi Craig,
 * If the issue is relevant to Groups Subscriptions plugin from [http://www.itthinx.com/](http://www.itthinx.com/)
   Then unfortunately we can not help you. You have to contact on their support
 *  [Kento](https://wordpress.org/support/users/proaktion/)
 * (@proaktion)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-extensions-not-working/#post-6631525)
 * Hi Craig,
 * I’m the author of the plugin you refer to, I’ve just responded to your comment
   over on our site. Please see my response [here](http://www.itthinx.com/plugins/groups/comment-page-12/#comment-685065).
 * Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin extensions not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg)
 * [Jigoshop](https://wordpress.org/plugins/jigoshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jigoshop/)
 * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Kento](https://wordpress.org/support/users/proaktion/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/plugin-extensions-not-working/#post-6631525)
 * Status: resolved