Title: [Plugin: Facebook] Plugin Causing Error 500 and Cannot Access Dashboard Last modified: August 20, 2016 --- # [Plugin: Facebook] Plugin Causing Error 500 and Cannot Access Dashboard * Resolved [sjshaw361](https://wordpress.org/support/users/sjshaw361/) * (@sjshaw361) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/) * I have a WP site setup with BuddyPress 1.5.5 and WP-FB-Autoconnect 2.3.0. When I activate the Facebook plugin I cannot access the WP-Admin pages. I get an HTML Error 500. I ried deactivating the WP-FB-Autoconnect first with the same error. * Does this plugin not play nice with Buddypress? * [http://wordpress.org/extend/plugins/facebook/](http://wordpress.org/extend/plugins/facebook/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/) * (@otto42) * WordPress.org Admin * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808713) * A 500 error is a server error, probably has nothing to do with BuddyPress. * If your server doesn’t have curl or a complete PHP 5 setup (it’s not totally uncommon, I’d say maybe 5% of installs), then it may not support the type of code in the Facebook PHP library. * What hosting service are you on? * Thread Starter [sjshaw361](https://wordpress.org/support/users/sjshaw361/) * (@sjshaw361) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808714) * Blue Host. * [alibabes](https://wordpress.org/support/users/alibabes/) * (@alibabes) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808716) * I am having this same problem right now. When I try to activate it, I get a blank screen and no longer can access the dashboard. I have to go into my host to delete the facebook file, and my dashboard pops back up.. * [inov8ionz](https://wordpress.org/support/users/inov8ionz/) * (@inov8ionz) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808757) * I am having the same issue but i am not getting any error notifications it is just a blank page, the minute i activate the plugin it gives me a blank page, once i delete it from the directory in the hosting control panel then the site works fine again. The only section it seems to effect is the administration section. I am using PHP 5.3 so that is not the issue, * [alibabes](https://wordpress.org/support/users/alibabes/) * (@alibabes) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808772) * FYI, I got passed the activation. so it would be nice on the install page to say, “get rid of any plugins that deal with facebook and open graph.” I had a“ add link to facebook” plugin which was the problem for me. * Plugin Contributor [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/) * (@otto42) * WordPress.org Admin * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808787) * Ahh, I hadn’t considered that. * Yes, if you have any other Facebook-related plugins, deactivate them first. Multiple Facebook plugins will almost always conflict with each other. * Thread Starter [sjshaw361](https://wordpress.org/support/users/sjshaw361/) * (@sjshaw361) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808899) * I had already tried use the plugin with WP-FB-Autoconnect disabled and I still got the error. I am not using any other Facebook plugins. * [KimJCastleberry](https://wordpress.org/support/users/kimjcastleberry/) * (@kimjcastleberry) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808928) * I was up and fine and stable and sometime during the day I have lapsed into 500 errors on the admin side as well. While I can’t guarantee it’s this plugin, it seems likely, as things like the recommendation bar (which was enabled) have “ vanished” from the front end. * Unless you count Digg Digg, I do not have any other FB related plugins. However I do have full comprehensive opengraph tags manually added. That was not causing me any issues earlier in the day. * I’m going to manually down the plugin as soon as I get to a computer (on my phone at the moment) where I can use my private keys to get in. However, it would seem that my opengraph tags are upsetting the plugin (or something else is). * I’m not sure I WANT to remove my opengraph tags as they carry a lot more information than this plugin yet gives us fields/tools to set up. * I know this is an incomplete report, since I haven’t downed the plugin yet, but I wanted to contribute the information on the OG tags asap. * [KimJCastleberry](https://wordpress.org/support/users/kimjcastleberry/) * (@kimjcastleberry) * [13 years, 12 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2808959) * Retracting my conflict. Mine turned out to be a shorewall issue at the host level unrelated to the plugin at all. I’d delete the prior post if it would let me. * That said, I *DO* have manually added OG tags that are not conflicting. * Plugin Contributor [ngfeldman](https://wordpress.org/support/users/ngfeldman/) * (@ngfeldman) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2809028) * Try updating to v 1.0.2 and see if you still have issues. If you didn’t have cURL installed, that might have caused the plugin to not work, but as of this v 1.0.2 you shouldn’t need cURL. Additionally, we are starting to check for conflicting plugins within the Facebook plugin. Please let us know if you continue to experience problems. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘[Plugin: Facebook] Plugin Causing Error 500 and Cannot Access Dashboard’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/facebook_526fac.svg) * [Facebook](https://wordpress.org/plugins/facebook/) * [Frequently Asked Questions](https://wordpress.org/plugins/facebook/#faq) * [Support Threads](https://wordpress.org/support/plugin/facebook/) * [Active Topics](https://wordpress.org/support/plugin/facebook/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook/reviews/) * 10 replies * 6 participants * Last reply from: [ngfeldman](https://wordpress.org/support/users/ngfeldman/) * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-facebook-plugin-causing-error-500-and-cannot-access-dashboard/#post-2809028) * Status: resolved