Hey @k2lunivers,
The quickest way back into the site is to rename the Wordfence plugin directory (if it is indeed contributing to the issue) by renaming its plugin directory to something like wordfence.bak via sFTP. If you’re not sure how to do this your host can help.
Can you please share the complete error you received?
Thanks,
Gerroald
Thank you, I had joined in a screenshot, but I guess it didn’t go through.
I ended up asking someone to help and had wordfence deactivated because otherwise, I could not enter my site…
I’m sorry but I would like to delete wordfence completely on this site, can you please tell me the steps?
I read I need to install another plugin to delete, but it only works if wordfence is activated – which it’s not.
Thank you very much for your reply,
Please can you please remove my first post? I do not know how to do it.
The reason is I should not have put in my personal link, it was a mistake and now I need the post to be removed because I am getting spammed.
Thank you very much,
Hey @k2lunivers,
Unfortunately, I don’t have the ability to remove/edit the post. Only ww.wp.xz.cn moderators have that privilege and they have a strict policy on that:
https://make.ww.wp.xz.cn/support/handbook/forum-welcome/#deleting-editing-posts
You can manually remove Wordfence.
https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset
You can share the screenshot using a service such as https://imgur.com where you can share a link to the screenshot.
Also, can you check your PHP errors and share any relevant errors?
Thanks,
Gerroald
Thank you, I’ve disabled wordfence for now.
Hey @k2lunivers,
I understand. I’m going to close this thread. However, if you’d like to revisit this in the future, please let us know.
Thanks,
Gerroald
