Title: [Plugin: FAQ Builder] Error Message Upon Using Search
Last modified: August 19, 2016

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# [Plugin: FAQ Builder] Error Message Upon Using Search

 *  [thealchemist](https://wordpress.org/support/users/thealchemist/)
 * (@thealchemist)
 * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-faq-builder-error-message-upon-using-search/)
 * I receive the following error upon using the search button “An error occured 
   while submitting. Please reload the page and try again.” .. I get directed to
   the page but still get the pop-up.
 * Now, this may be because I an searching an empty category (I didn’t want to go
   too far before testing it.
 * [http://wordpress.org/extend/plugins/faq-builder/](http://wordpress.org/extend/plugins/faq-builder/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [bestjimmy](https://wordpress.org/support/users/bestjimmy/)
 * (@bestjimmy)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-faq-builder-error-message-upon-using-search/#post-1830178)
 * Did you ever find a solution here? I am getting same message regardless of variables
   used or whether or not the categories are populated.
 * Thanks in advance for any direction you might be able to provide.
 *  [benz1](https://wordpress.org/support/users/benz1/)
 * (@benz1)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/plugin-faq-builder-error-message-upon-using-search/#post-1830207)
 * Seems like this plugin no longer works and is not being supported. Too bad as
   was a very useful plugin.
 *  [BehindTheThrills](https://wordpress.org/support/users/behindthethrills/)
 * (@behindthethrills)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-faq-builder-error-message-upon-using-search/#post-1830225)
 * I’m able to search with mine as long as its like one word. If I use multiple 
   words, it says nothing is found. I think I may have found a solution to the error
   message to change it to another message.
 * In the javascript.php file, look for this string of code:
    `mysack.onError = 
   function() { alert('An error occured while submitting. Please reload the page
   and try again.') };`
 * It’s the second one down. Just change the text between the ‘ ‘ to whatever you
   want. For example:
 * `mysack.onError = function() { alert('Click OK to continue to search results.')};`

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: FAQ Builder] Error Message Upon Using Search’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/faq-builder.svg)
 * [FAQ Builder](https://wordpress.org/plugins/faq-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/faq-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/faq-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/faq-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/faq-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/faq-builder/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [BehindTheThrills](https://wordpress.org/support/users/behindthethrills/)
 * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-faq-builder-error-message-upon-using-search/#post-1830225)
 * Status: not resolved