• Resolved samsup

    (@samsup)


    Hello,

    First off, thank you for the great plugin, works great to move a large group of users between websites. I have hit an unexpected snag however. Whenever I create a user that has the ” subscriber” role, and try to login as that user in IE or Safari, the account redirects to the wp-admin/profile.php. Whatever link I try to input ( to reach any frontend part of the site) it redirects to wp-admin.

    the behaviour stops when the plugin is inactivated. At that point the users are logged in as expected, and the frontend works as intended.

    any advice on how this plugin could be causing login issues like this would greatly help me. Technically I can just import the users and disable the plugin afterwards, but thats not a nice way of going about.

    Also: This weird behaviour happens when all plugins are off except the import plugin..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    @samsup,

    You have chosen the option “Force reset passwords in the first login” and there is some interaction with some other plugin that is avoiding to enable standard login after changing passwords.

    You can avoid this problem in the documentation tab, you have a button to “Delete all metadata forcing password change for all users”.

    Check it and avoid the force reset passwords in next import.

    Thread Starter samsup

    (@samsup)

    Thank you, the reset fixed it.

    I was puzzled because I did have the password reset for the account done, even requested a new password by the ” lost password” function, so didnt figure that it would still be hung up on the initial forced password reset!

    Plugin Author Javier Carazo

    (@carazo)

    There are certain plugins that change the way the password is reset and in those cases, our plugin does not know that the change has been made and that’s where the problem you have had comes from.

Viewing 3 replies - 1 through 3 (of 3 total)

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