Title: Plugin frequently disappears Last modified: January 23, 2022 --- # Plugin frequently disappears * Resolved [nimadlimouchi](https://wordpress.org/support/users/nimadlimouchi/) * (@nimadlimouchi) * [4 years, 3 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/) * Hello everyone, * for several months now, WooCommerce has frequently been disappearing from our website’s plugin list. About every week, the shop page is not accessible all of a sudden and WooCommerce is not listed in the plugin list anymore. We have another plug-in that depends on WooCommerce, which will give us a notification about not being able to find the WooCommerce destination folder, as if it was somehow deleted. In order to make it work again, we have to enter our website via FTP to rename or delete the non-working WooCommerce plugin folder, only to reinstall and reactivate WooCommerce again. This will restore the plugin and all its assets. * But since the now working plugin will only work for some days until it suddenly disappears again, we have to find a solution for this problem. * Does anybody maybe have an explanation for this? Thanks in advance! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-frequently-disappears%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/) * (@judagutor) * [4 years, 3 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/#post-15281639) * Hi [@nimadlimouchi](https://wordpress.org/support/users/nimadlimouchi/)! * To know your setup and check further into this, kindly provide us the following: - **Your System Status:** You can find it via `WooCommerce > Status`. Select‘ Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response. - **Fatal Error Log:** Share a copy of any fatal error log found under `WooCommerce > System Status > Logs` (if available). - Thanks! * [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/) * (@judagutor) * [4 years, 3 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/#post-15308466) * Hi there, * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. * Thread Starter [nimadlimouchi](https://wordpress.org/support/users/nimadlimouchi/) * (@nimadlimouchi) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/#post-15395519) * Hello, * thank you for the reply, and sorry for not replying for so long ourselves (although that’s probably more our problem than yours). Those are the stats you requested: * **System Status (Unfortunately in German):** * ``` ### WordPress Environment ### WordPress address (URL): https://nimad.eu Site address (URL): https://nimad.eu WC Version: 6.2.1 REST API Version: ✔ 6.2.1 WC Blocks Version: ✔ 6.7.3 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.1.0 Log Directory Writable: ✔ WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: de_DE External object cache: – ### Server Environment ### Server Info: Apache/2.4.52 (Unix) PHP Version: 7.4.27 PHP Post Max Size: 128 MB PHP Time Limit: 240 PHP Max Input Vars: 4000 cURL Version: 7.80.0 OpenSSL/1.1.1l SUHOSIN Installed: – MySQL Version: 5.7.36-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.2.1 WC Database Prefix: wp_ Datenbank-Gesamtgröße: 63.38MB Datenbank-Datengröße: 37.84MB Datenbank-Indexgröße: 25.54MB wp_woocommerce_sessions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB cerber_acl: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB cerber_blocks: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB cerber_countries: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB cerber_lab: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB cerber_lab_ip: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB cerber_lab_net: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB cerber_log: Daten: 0.48MB + Index: 0.33MB + Engine InnoDB cerber_qmem: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB cerber_traffic: Daten: 1.52MB + Index: 0.06MB + Engine InnoDB wp_actionscheduler_actions: Daten: 0.02MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ahm_country: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_download_stats: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_emails: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_feature_products: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_licenses: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_orders: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_order_items: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_payment_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ahm_withdraws: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cerber_files: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cerber_sets: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cerber_uss: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB wp_layerslider: Daten: 0.52MB + Index: 0.00MB + Engine InnoDB wp_layerslider_revisions: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mail_bank_email_logs: Daten: 8.52MB + Index: 0.00MB + Engine InnoDB wp_maxbuttonsv3: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_maxbuttons_collections: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_maxbuttons_collections_trans: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mgmlp_folders: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB wp_msdb_post_data: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_msdb_purchase: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Daten: 3.34MB + Index: 0.17MB + Engine InnoDB wp_pieregister_code: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_postmeta: Daten: 5.52MB + Index: 3.03MB + Engine InnoDB wp_posts: Daten: 1.52MB + Index: 0.28MB + Engine InnoDB wp_prevent_direct_access_free: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_statistics_exclusions: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_statistics_historical: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_statistics_pages: Daten: 3.52MB + Index: 8.38MB + Engine InnoDB wp_statistics_search: Daten: 0.30MB + Index: 0.34MB + Engine InnoDB wp_statistics_useronline: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_statistics_visit: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB wp_statistics_visitor: Daten: 8.52MB + Index: 10.58MB + Engine InnoDB wp_statistics_visitor_relationships: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_taskmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Daten: 0.09MB + Index: 0.06MB + Engine InnoDB wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_vw_lsrooms: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_vw_lwsessions: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_vw_sessions: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Daten: 0.05MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_campaign: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_campaign_list: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_custom_field: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_email: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wysija_email_user_stat: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_email_user_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_form: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_list: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_queue: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wysija_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_url_mail: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_user: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wysija_user_field: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_user_history: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wysija_user_list: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Daten: 1.52MB + Index: 0.25MB + Engine InnoDB wp_yoast_indexable_hierarchy: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Daten: 0.14MB + Index: 0.11MB + Engine InnoDB wp_yoast_seo_meta: Daten: 0.11MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 755 avia_framework_post: 17 custom_css: 2 diskplayer: 55 mgmlp_media_folder: 127 ms_song: 1 nav_menu_item: 30 oembed_cache: 100 option-tree: 1 page: 83 post: 1 postman_sent_mail: 2 product: 263 revision: 14 shop_order: 21 shop_order_refund: 1 track: 1 tt_font_control: 1 wpdmpro: 1 wysijap: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (20) ### Query Monitor: von John Blackbourn – 3.8.2 Disk Player: von Sergio Valle – 1.6.2 Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.4 Embed Any Document: von Awsm Innovations – 2.7.1 Enable Media Replace: von ShortPixel – 3.6.3 GTranslate: von Translate AI Multilingual Solutions – 2.9.8 Health Check & Troubleshooting: von Die WordPress.org-Community – 1.4.5 PDF Embedder: von WP PDF Embedder Team – 4.6.4 Direkten Zugriff verhindern: von BWPS – 2.7.10 Rearrange Woocommerce Products: von Aslam Doctor – 4.0.0 Social Icons: von ThemeGrill – 1.7.4 UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com DavidAnderson – 2.22.4.25 Upload Larger Plugins: von David Anderson – 1.6 WooCommerce - Autocomplete Orders: von Serious Plugins – 1.1.4 WooCommerce: von Automattic – 6.2.1 WP Cerber Sicherheit, Antispam & Malware Scan: von Cerber Tech Inc. – 8.9.6 WP Content Copy Protection & No Right Click: von wp-buy – 3.4.5 WP-Optimize - Clean, Compress, Cache: von David Anderson Ruhani Rabin Team Updraft – 3.2.2 WPS Hide Login: von WPServeur NicolasKulka wpformation – 1.9.3 WPtouch Mobile Plugin: von WPtouch – 4.3.41 ### Inactive Plugins (0) ### ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class ### Must Use Plugins (3) ### Health Check Troubleshooting Mode: von – 1.7.2 Limit Login Attempts: von Johan Eenfeldt – 1.7.1 Safe mode: von – ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: downloadable (downloadable) external (external) grouped (grouped) simple (simple) variable (variable) virtual (virtual) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop-Basis: ❌ Seiten-ID ist gesetzt aber die Seite existiert nicht Warenkorb: #4925 - /cart/ Kasse: #4926 - /checkout/ Mein Konto: ❌ Seite nicht festgelegt Allgemeine Geschäftsbedingungen: #5283 - /kontakt/unsere-agb/ ### Theme ### Name: Enfold Version: 4.5.7 Author URL: https://kriesi.at Child Theme: ❌ – Wenn du WooCommerce mit einem Theme das du nicht selbst entwickelt hast an eigene Bedürfnisse anpasst dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.) WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Abgeschlossen: 33 Oldest: 2022-02-13 22:29:30 +0100 Newest: 2022-02-23 13:57:10 +0100 ### Status report information ### Generated at: 2022-02-23 14:14:32 +01:00 ``` * **Fatal Error Log (There are different ones)** * ``` 2022-02-03T15:12:52+00:00 CRITICAL Uncaught Error: Call to a member function get_cart() on null in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/config-woocommerce/config.php:2009 Stack trace: #0 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/class-wp-hook.php(307): avia_woocommerce_cart_pos() #1 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/plugin.php(189): WP_Hook->apply_filters() #2 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/functions-enfold.php(1220): apply_filters() #3 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/header.php(25): avia_header_class_string() #4 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(770): require_once('/mnt/web112/e3/...') #5 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(716): load_template() #6 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/general-template.php(48): locate_template() #7 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/ in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/config-woocommerce/config.php in line 2009 ``` * There’s another log from some days ago that seems to show an issue with our “ Enfold” theme, but I believe we have already solved that one: * ``` 022-02-22T13:25:04+00:00 CRITICAL Uncaught Error: Class 'ShortcodeHelper' not found in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php:361 Stack trace: #0 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/class-wp-hook.php(307): AviaBuilder->handler_wp_head() #1 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #2 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/plugin.php(474): WP_Hook->do_action() #3 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/general-template.php(3042): do_action() #4 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/header.php(77): wp_head() #5 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(770): require_once('/mnt/web112/e3/...') #6 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(716): load_template() #7 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/general-t in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php in line 361 ``` * And then there’s another log where WooCommerce seems to interfere with yet another plugin (WP Cerber), but I obviously don’t know whether that’s actually the case: * ``` 2022-02-22T13:40:15+00:00 CRITICAL Uncaught Error: Call to undefined function av_icon_char() in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/searchform.php:18 Stack trace: #0 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/general-template.php(308): require() #1 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/includes/error404.php(17): get_search_form() #2 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(772): require('/mnt/web112/e3/...') #3 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/template.php(716): load_template() #4 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-includes/general-template.php(204): locate_template() #5 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/404.php(32): get_template_part() #6 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/plugins/wp-cerber/cerber-load.php(4642): include('/mnt/web112/e3/...') #7 /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/plugins/wp-cerber/cerber-load.php( in /mnt/web112/e3/67/5465767/htdocs/WordPress_08/wp-content/themes/enfold/searchform.php in Zeile 18 ``` * Thank you very much in advance! * [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/) * (@oaoyadeyi) * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/#post-15396102) * [@nimadlimouchi](https://wordpress.org/support/users/nimadlimouchi/) * This kind of problem is usually caused by a conflict with your theme or with another plugin.   The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Repeat the action that is causing the problem * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Plugin frequently disappears’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [disappeared](https://wordpress.org/support/topic-tag/disappeared/) * 4 replies * 3 participants * Last reply from: [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/) * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-frequently-disappears/#post-15396102) * Status: resolved