Plugin gives an error for Page Edit using Elementor

  • Resolved Anandabrata Ghosh

    (@ananddevops)


    7 years, 4 months ago

    Hello,

    I am on a WP multisite, with Astra theme(free) and Elementor(free), for one of my sites. I have the latest WP installed. Other than this plugin I have no other plugin active i.e barring Elementor.

    It gives the following error, when trying to create or edit a page using Elementor – The preview could not be loaded

    Kindly suggest resolution.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    7 years, 4 months ago

    @ananddevops,

    “The preview could not be loaded” error sometimes is also caused because of a site having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://prnt.sc/le9poi

    You need to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours.

    Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:

    define('WP_MEMORY_LIMIT', '256M');

    You would find the wp-config.php file under your WordPress directory. Let me know if this solves your issue or not.

    Thank you.

    Thread Starter Anandabrata Ghosh

    (@ananddevops)

    7 years, 4 months ago

    Great, that seems to have resolved the issue for now. Will reach back if I face the issue while working with the plugin.

    Thanks much,
    Anand

    Thread Starter Anandabrata Ghosh

    (@ananddevops)

    7 years, 4 months ago

    Hello,

    At the initial onset of the change, it looked like the issue had been taken care, but its not.

    Even with the change, I still the issue, when the plugin is active, during:

    1. New Page creation
    2. Trying to edit an Existing page

    In both case, it occurs when I try to edit the page with Elementor. I am guessing it happens because, new widgets, corresponding to the plugin has been added to the editor and that is throwing an error.

    Hence kindly suggest resolutions for the same.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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