Title: [Plugin: Google Analyticator] error msg: Uncaught exception 'Google_IOException' Last modified: August 20, 2016 --- # [Plugin: Google Analyticator] error msg: Uncaught exception 'Google_IOException' * ResolvedModerator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/) * Ok. Most of my sites are now updated & authenticated just fine. But one of them I can’t get to authenticate. I put in the GA auth code, and this error pops up: * Fatal error: Uncaught exception ‘Google_IOException’ with message ‘HTTP Error:( 0) error setting certificate verify locations: CAfile: /etc/ssl/certs/ca-certificates. crt CApath: none ‘ in /users/cctnet.com/htdocs/illuminarias-blog/wp-content/plugins/ google-analyticator/google-api-php-client/src/io/Google_CurlIO.php:128 Stack trace: #0 /users/cctnet.com/htdocs/illuminarias-blog/wp-content/plugins/google- analyticator/google-api-php-client/src/auth/Google_OAuth2.php(101): Google_CurlIO- >makeRequest(Object(Google_HttpRequest)) #1 /users/cctnet.com/htdocs/illuminarias- blog/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client. php(133): Google_OAuth2->authenticate(Array, ‘4/-QsFY0ccQQMlQ…’) #2 /users/cctnet. com/htdocs/illuminarias-blog/wp-content/plugins/google-analyticator/class.analytics. stats.php(69): Google_Client->authenticate(‘4/-QsFY0ccQQMlQ…’) #3 /users/cctnet. com/htdocs/illuminarias-blog/wp-content/plugins/google-analyticator/google-analyticator. php(856): GoogleAnalyticsStats->checkLogi in /users/cctnet.com/htdocs/illuminarias- blog/wp-content/plugins/google-analyticator/google-api-php-client/src/io/Google_CurlIO. php on line 128 * [http://wordpress.org/extend/plugins/google-analyticator/](http://wordpress.org/extend/plugins/google-analyticator/) Viewing 12 replies - 1 through 12 (of 12 total) * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060534) * I authenticated and got the dashboard widget to display in more than 40 sites yesterday. But today, almost all of them are displying this error — Another authorization issue… * Suggestions? * Fatal error: Uncaught exception ‘Google_AuthException’ with message ‘Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }” in /nfs/c08/h04/mnt/ 123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google-analyticator/ google-api-php-client/src/auth/Google_OAuth2.php:279 Stack trace: #0 /nfs/c08/ h04/mnt/123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google- analyticator/google-api-php-client/src/auth/Google_OAuth2.php(239): Google_OAuth2- >refreshTokenRequest(Array) #1 /nfs/c08/h04/mnt/123041/domains/churchwebsiteprogram. com/html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/ Google_OAuth2.php(216): Google_OAuth2->refreshToken(‘1/IM9jPtELSMB1g…’) #2 /nfs/ c08/h04/mnt/123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google- analyticator/google-api-php-client/src/service/Google_ServiceResource.php(166): Google_OAuth2->sign(Object(Google_HttpRequest)) #3 /nfs/c08/h04/mnt/123041/domains/ churchwebsiteprogram.com/html/wp-content/plugins/google in /nfs/c08/h04/mnt/123041/ domains/churchwebsiteprogram.com/html/wp-content/plugins/google-analyticator/ google-api-php-client/src/auth/Google_OAuth2.php on line 279 * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060579) * Hello? I hope support requests are still being answered…. * I have tried several times authenticating sites, which works fine, and the widget displays in the dashboard, and THEN, the next day, I have this error message in the widget: * Fatal error: Uncaught exception ‘Google_AuthException’ with message ‘Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }” in /nfs/c08/h04/mnt/ 123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google-analyticator/ google-api-php-client/src/auth/Google_OAuth2.php:279 Stack trace: #0 /nfs/c08/ h04/mnt/123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google- analyticator/google-api-php-client/src/auth/Google_OAuth2.php(239): Google_OAuth2- >refreshTokenRequest(Array) #1 /nfs/c08/h04/mnt/123041/domains/churchwebsiteprogram. com/html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/ Google_OAuth2.php(216): Google_OAuth2->refreshToken(‘1/jveIWbi6iAZlG…’) #2 /nfs/ c08/h04/mnt/123041/domains/churchwebsiteprogram.com/html/wp-content/plugins/google- analyticator/google-api-php-client/src/service/Google_ServiceResource.php(166): Google_OAuth2->sign(Object(Google_HttpRequest)) #3 /nfs/c08/h04/mnt/123041/domains/ churchwebsiteprogram.com/html/wp-content/plugins/google in /nfs/c08/h04/mnt/123041/ domains/churchwebsiteprogram.com/html/wp-content/plugins/google-analyticator/ google-api-php-client/src/auth/Google_OAuth2.php on line 279 * I’m getting this same error on both my multisite install sites and single instal sites. * Is there some reason that the authentication from Google goes through initially, but somehow “expires” or times out? * I’ve re-authenticated a couple of sites. I’ll try to watch them through the day and let you know how long it takes for them to start throwing errors. * Bet * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060596) * I’m still getting the same error: * Uncaught exception ‘Google_AuthException’ with message ‘Error refreshing the OAuth2 token, message: ‘{ “error” : “invalid_grant” }” … auth/Google_OAuth2.php on line 279 * A few of my sites (both single install & multisite) seem to “hold” the authorization& show the dashboard widget just fine. Most of them (again both singles & multisite sub-sites with their own domain names) are throwing this error within a day or two of having been re-authorized. * Suggestions? * [rollopack](https://wordpress.org/support/users/rollopack/) * (@rollopack) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060604) * Ops, posting error. * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060606) * I am still having fatal error messages! I authorize through Google just fine, and get the dashboard widget to display, but on a number of sites, within 2-3 days, I’m getting this fatal error again. * I re-authorize, get the dashboard widget to display, and then in another 2-3 days, I’m getting fatal errors again. * What’s going on? Help! * [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060608) * Hi Beth * There are a couple of people with this error. It appears to be the Google system refreshing the auth token, and causing this error. * We are looking at this currently, and hope to release a new update (6.3) Within the next week. * Thanks, Ben * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060609) * That update can’t come fast enough for me! 🙂 * [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060610) * Hey Beth would you be willing to try a beta of the plugin to see if it fixes your problem? Ben * Moderator [Bet Hannon](https://wordpress.org/support/users/bethannon1/) * (@bethannon1) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060611) * Yes. Where can I email you info? * [Video User Manuals](https://wordpress.org/support/users/videousermanuals/) * (@videousermanuals) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060612) * Say hi to info @ videousermanuals.com attn Ben and I’ll flick you a beta to try out, thanks! * [ethanhinson](https://wordpress.org/support/users/ethanhinson/) * (@ethanhinson) * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060640) * I am having a similar problem – was there ever an ultimate fix to the issue? * [cool_recep](https://wordpress.org/support/users/cool_recep/) * (@cool_recep) * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060641) * having the same problem! Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘[Plugin: Google Analyticator] error msg: Uncaught exception 'Google_IOException'’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/google-analyticator_fefefe.svg) * [Analyticator](https://wordpress.org/plugins/google-analyticator/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-analyticator/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-analyticator/) * [Active Topics](https://wordpress.org/support/plugin/google-analyticator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-analyticator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-analyticator/reviews/) * 12 replies * 5 participants * Last reply from: [cool_recep](https://wordpress.org/support/users/cool_recep/) * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-google-analyticator-error-msg-uncaught-exception-google_ioexception/#post-3060641) * Status: resolved