Title: [Plugin: Google Authenticator] Authenticator Codes No Longer Working
Last modified: August 20, 2016

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# [Plugin: Google Authenticator] Authenticator Codes No Longer Working

 *  Resolved [danno78](https://wordpress.org/support/users/danno78/)
 * (@danno78)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-google-authenticator-authenticator-codes-no-longer-working/)
 * Hi Henrik,
 * I’ve downloaded your plugin along with the iPhone Google Authenticator app and
   it worked brilliantly yesterday.
 * Unfortunately I am now getting this message – ERROR: The Google Authenticator
   code is incorrect or has expired.
 * I have had a quick check online about the issue and the clocks on my phone and
   computer are both reading the same time.
 * I am running Google Apps for my domain, would this have an affect?
 * How can I access my site if the codes are not working?
 * Thanks,
 * Dan.
 * [http://wordpress.org/extend/plugins/google-authenticator/](http://wordpress.org/extend/plugins/google-authenticator/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Henrik Schack](https://wordpress.org/support/users/henrikschack/)
 * (@henrikschack)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-google-authenticator-authenticator-codes-no-longer-working/#post-2974927)
 * Hi Dan
 * You’ll have to remove the plugin manually via FTP or a shell.
    Simply delete/
   rename the wp-content/plugins/google-authenticator/google-authenticator.php file.
 * Best regards
    Henrik Schack
 *  [Alexa298](https://wordpress.org/support/users/alexa298/)
 * (@alexa298)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-google-authenticator-authenticator-codes-no-longer-working/#post-2975172)
 * What do I do if I am hosting it with WordPress.com (who doesn’t allow for FTP
   access)?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-google-authenticator-authenticator-codes-no-longer-working/#post-2975173)
 * **[@alexa298](https://wordpress.org/support/users/alexa298/)** – help for WordPress.
   COM is only here:
 * [http://en.forums.wordpress.com/](http://en.forums.wordpress.com/)
 * These forums cannot help with WordPress.COM sites.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Google Authenticator] Authenticator Codes No Longer Working’
is closed to new replies.

 * ![](https://ps.w.org/google-authenticator/assets/icon-256x256.png?rev=3500822)
 * [Google Authenticator](https://wordpress.org/plugins/google-authenticator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-authenticator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-authenticator/)
 * [Active Topics](https://wordpress.org/support/plugin/google-authenticator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-authenticator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-authenticator/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-google-authenticator-authenticator-codes-no-longer-working/#post-2975173)
 * Status: resolved