Title: Plugin Hack?
Last modified: September 27, 2023

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# Plugin Hack?

 *  Resolved [roxwhitt](https://wordpress.org/support/users/roxwhitt/)
 * (@roxwhitt)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-hack-2/)
 * Wondering if this is a hack job? Was using latest plugin version and over the
   last 3 days Random Woocomerce orders showing paid but the payment is not showing
   up in Stripe. I am in US and the orders should be paid in USD but on the order
   it shows Ruppees.
 * Items Subtotal:**<bdi>$124.95</bdi>**Shipping:**<bdi>$0.00</bdi>**Order Total:**
   <bdi>$124.95</bdi>** Stripe Fee:-**<bdi>₹517.55</bdi>** Stripe Payout:**<bdi>
   ₹9,682.61</bdi>**
 * Payments are showing as pending in customers bank accounts.
 * I tried contacting support thru Chat but that’s not working either. Very frustrated.
   Please help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-hack-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-hack-2/#post-17086015)
 * Hi [@roxwhitt](https://wordpress.org/support/users/roxwhitt/)
 * It sounds like the issue is not necessarily a hack, but rather a potential misconfiguration
   or a bug. The plugin is designed to process payments in the currency that is 
   set in your WooCommerce settings. If it’s showing payments in Rupees (₹), it 
   could be that your store settings have been changed or there might be an issue
   with the plugin itself.
 * Here are a few steps you can take:
    1. Check your WooCommerce settings to ensure that the default currency is set to
       USD.
    2. Verify your Stripe account settings to ensure they’re set to accept payments
       in USD.
    3. Try disabling and re-enabling the WooCommerce Stripe Payment Gateway plugin.
    4. If the issue persists, consider updating or reinstalling the plugin.
 * If none of these steps resolve the issue, please enable the Stripe debug mode
   as explained here [https://woocommerce.com/document/stripe/#setup-and-configuration](https://woocommerce.com/document/stripe/#setup-and-configuration)(
   Go to step 11). And please navigate to **WooCommerce > System Status > Logs**
   and provide the error messages generated (if any).
 * I understand this situation is frustrating and we appreciate your patience as
   we work to resolve this issue.
 * Looking forward to hearing from you.
 *  Thread Starter [roxwhitt](https://wordpress.org/support/users/roxwhitt/)
 * (@roxwhitt)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-hack-2/#post-17087068)
 * No it was definitely a hack. It was confirmed today. They were able to change
   the api’s in the plugin to divert the payments to their account. It’s a mess.
   It happened after I updated to the last version. I did revert back to the previous
   version but they were already in. Just trying to clean up now. I’m scared to 
   death to update the plugin now. Ya’ll need to be aware that there is a vulnerability
   in the plugin.
 *  Plugin Support [Saravanan S, a11n](https://wordpress.org/support/users/simplysaru/)
 * (@simplysaru)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-hack-2/#post-17095283)
 * Hi [@roxwhitt](https://wordpress.org/support/users/roxwhitt/),
 * Sorry, to hear about the issues here. 
   > I’m scared to death to update the plugin
   now. Ya’ll need to be aware that there is a vulnerability in the plugin. Could
   you elaborate on this? Are you working with an ethical hacker/security expert
   to clean up the site and help you with this? Did they point you in the direction
   of the exact vulnerability in the extension? Give the sensitivity of the issue,
   please contact us from [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/contact-support/).
   You may need to create an account before you can access that page. So that we
   can work with you via email closely.
 * Please include a link to this forum thread so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Hack?’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

## Tags

 * [failed payments](https://wordpress.org/support/topic-tag/failed-payments/)

 * 5 replies
 * 3 participants
 * Last reply from: [Saravanan S, a11n](https://wordpress.org/support/users/simplysaru/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/plugin-hack-2/#post-17095283)
 * Status: resolved