• Resolved Kristian Yngve

    (@kristianngve)


    Hi Rui,

    I found a big issue with Mobile Menu, may you kindly please look at this:

    After running Jetpacks debugger to why the site gets super slow / The frequent White screen 400 Bad request – Your browser sent an invalid request, I found it to be Mobile Menu plugin.

    I also found the issue interferes with the combine CSS settings within my WP Rocket site speed plugin, which causes my site to be inaccessible, so I am not sure if it is involved.

    This happens in the debugger only when mobile Menu is activated (Please see screenshot): https://prntscr.com/olhk1g

    Site link: https: // taipei expats. com/

    (Please remove the spaces in url)

    Many thanks

    Kristian

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi Kristian,

    About the 400 bad request how can I replicated it?

    I’m only getting an 404 from the style.css of your theme, check the javascritp.

    I don’t see anything in that Jetpack screen that somehow is related to WP Mobile Menu, we have many users with Jetpack without issues but yes Jetpack has a lot of conflicts with other plugins.

    Regarding plugins that minify or combibe CSS, be careful with that since that doesn’t work very that’s why they have fields to exclude the scripts/css.

    try to exclude the wp-content/mobile-menu/includes/mobmenu.css

    Thread Starter Kristian Yngve

    (@kristianngve)

    Thanks for the exclude rule, I didn’t think of that. I will include that in my investigations to the compatibility issue with Mobile Menu.

    – I will also try to get on with my host to view error logs that should direct me to it too.

    1. After more work in finding out what is going on, it looks like it wasn’t Jetpack. The plugin is just smart enough to tell me that there is a problem / bug (to which all goes away when I uninstall Mobile menu).

    2. I will keep all as normal and dig deep now to find out what plugin it is causing an issue with.

    I’ll keep you posted, but if you have any other suggestion on helping me with this issue, I would be very grateful.

    Many thanks.

    Thread Starter Kristian Yngve

    (@kristianngve)

    Hi again, Rui.

    So after some investigation, I found no PHP / server errors in the logs but, I did the same Jetpack debugging action with WP Rocket deactivated to find that everything works with no bugs if either Mobile menu was just deactivated or WP Rocket was just deactivated.

    -> This means I think I found the plugin conflict: Mobile Menu & Mobile Menu.

    So now with that, I need to see how they can both can perform along side each other, like having the “exclude the wp-content/mobile-menu/includes/mobmenu.css”

    But even with that in place and not combining CSS as a setting, there is still an issue with the two plugins activated 🙁

    May you please take a look for me? – I can email you the details if that’s possible?

    Thank you

    Thread Starter Kristian Yngve

    (@kristianngve)

    For example,

    I am trying to part the plugins from causing issues like this:

    – Excluded CSS Files
    Specify URLs of CSS files to be excluded from minification and concatenation (one per line).

    [/wp-content/mobile-menu/includes/mobmenu.css]

    __________

    – Excluded JavaScript Files
    Specify URLs of JavaScript files to be excluded from minification and concatenation (one per line).

    [/wp-content/mobile-menu/includes/mobmenu.js]

    __________

    It’s making some positive changes already (JP isn’t complaining about bugs anymore, and I can use the gtmetrix.com without any errors) so it’s in the right direction!

    Thread Starter Kristian Yngve

    (@kristianngve)

    Since I don’t think this is to do with Jetpack, I will close this down and restart with fresh findings & relevant information to get towards a solution.

    Closing ticket as resolved.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @kristianngve,

    Sure. let me know if necessary.

Viewing 6 replies - 1 through 6 (of 6 total)

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