Title: Plugin Has Stopped Accumulating Data Last modified: August 21, 2016 --- # Plugin Has Stopped Accumulating Data * [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/) * When I go to the settings for WordPress Popular Posts, I see the accumulated views for the “Past 24 Hours” has been frozen for the past 2-3 days or so. I believe this has been the case since the last update (to 3.0.2), which happened at about that time. The header of my child theme has not changed, so it still has the “wp_head();” code within the “” tag as you recommend. What should I do? * [https://wordpress.org/plugins/wordpress-popular-posts/](https://wordpress.org/plugins/wordpress-popular-posts/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034717) * Hi there! * If the 24 hours tab is showing data, it means that WPP is correctly registering information. Can you please share your site’s URL? * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034721) * [http://www.gameindustry.com](http://www.gameindustry.com) * If it is correctly showing information, then we have had people viewing the exact same pages the exact same times for the last three days, which I find astronomically unlikely. Also, all of the popular posts from the “last 24 hours” total 36 views, and we had far more than that according to our site statistics. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034749) * Plugin seems to be updating the views count correctly. Are you using a caching plugin? * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034783) * But, before the last update, the most popular post in the last 24 hours has always gotten 80-some views. The most popular one in the list now has 7 views. And it has had the same number of views for the last three days. So either something really weird happened with our viewers’ habits, or the totals we are seeing in the settings are incorrect. * I was using WP Super Cache, but I had been using is before the last update and everything worked fine. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034803) * You might need to clear WPSC’s cache, since the way the plugin updates the views count has changed. * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034806) * Okay, I cleared the cache. I guess we will wait and see. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034811) * Also, it might be worth reading [this](http://wordpress.org/support/topic/24-hours-are-correct-but-7-days-30-days-are-not?replies=11#post-5704962). * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034836) * Okay, I ended up clearing the caches of both WPSC and WPPP. Also, I set the Ajaxify widget to Enabled in the WPPP settings. It now seems to be accumulating views correctly. * If you knew the new version changed the way the plugin updates the views count changed, causing a possibility of interference by caching plugins, you might have said something in the version notes or something. * Anyway, thanks. * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034849) * > If you knew the new version changed the way the plugin updates the views count > changed, causing a possibility of interference by caching plugins, you might > have said something in the version notes or something. * Yep, I was thinking about that too after the last reply. I’ll add a note once WPP 3.0.3 is released, better late than never. * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034881) * Looks like I spoke too soon. Since clearing both caches, it only logged a total of 25 views between 15 different posts. I am fairly certain we had more post views than that in the last 8 hours. * I have taken a screenshot of the “last 24 hours” view stats, and will compare it with what I see tomorrow. * Thread Starter [gregcrowe](https://wordpress.org/support/users/gregcrowe/) * (@gregcrowe) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034891) * Okay, while the totals have changed slightly over the last 8 hours or so, the total amount of views listed are significantly lower (like by a factor of 10) than what had been accumulated before the last update, as well as different categories of post showing up as more popular than before. What in the new version account for this? * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034911) * The part responsible for updating the views count is basically the sameas in version 2.3.7. The only thing that changed is the reintroduction of the AJAX feature – necessary to keep bots / spiders from incrementing the views count ( something 2.3.7 wasn’t doing). Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Plugin Has Stopped Accumulating Data’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) * 12 replies * 2 participants * Last reply from: [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-has-stopped-accumulating-data/#post-5034911) * Status: not resolved