Title: Plugin has stopped functioning
Last modified: October 2, 2019

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# Plugin has stopped functioning

 *  Resolved [Lexi](https://wordpress.org/support/users/lexiblack/)
 * (@lexiblack)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/)
 * Hello there,
    Not only has the plugin stopped functioning (it does not recognise
   shipping locations within the parameters as possible (nothing has changed and
   they were previously working), resulting in the ‘no shipping available’ error,
   but also when a user is logged in, it does not give the option to even search
   for the address on the basket/cart page, nor is it calculated at checkout.
 * I’ve ensured that the API is still valid, however it seems to now be throwing
   errors. I’ve contacted Google support to find out if they can offer more information
   in the meantime. The last successful order was 24/9/19.
 * Settings are as follows:
    [https://www.dropbox.com/s/boe7wvpt5rzh3rf/maiyaerror.jpg?dl=0](https://www.dropbox.com/s/boe7wvpt5rzh3rf/maiyaerror.jpg?dl=0)
   Shop location is set to LE1, Leicester UK to cover a 20 mile radius. Test address
   being used is 115 Charles Street, LE1 1FZ.
 * _[Moderator note: Please, [No bumping](https://make.wordpress.org/support/handbook/forum-welcome/#do-not%c2%a0bump-posts)._
    -  This topic was modified 6 years, 8 months ago by [Lexi](https://wordpress.org/support/users/lexiblack/).
    -  This topic was modified 6 years, 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-has-stopped-functioning-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [saniaja](https://wordpress.org/support/users/saniaja/)
 * (@saniaja)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12020181)
 * Hello,
    Plugin needs to be updated by the author. As new version of WooCommerce
   has arrived. Same happened before. Will wait for update.
 *  Thread Starter [Lexi](https://wordpress.org/support/users/lexiblack/)
 * (@lexiblack)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12023562)
 * Can you give a timeframe estimate on this? It’s been several weeks now.
 *  [saniaja](https://wordpress.org/support/users/saniaja/)
 * (@saniaja)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12023889)
 * Unfortunately we are losing sales as well. It all depends on Author. Searching
   for a new option now as such approach to work is unacceptable.
 *  Plugin Author [Sofyan Sitorus](https://wordpress.org/support/users/sofyansitorus/)
 * (@sofyansitorus)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12023895)
 * [@saniaja](https://wordpress.org/support/users/saniaja/) What was the WooCommerce
   version you used? This plugin has been tested with WooCommerce 3.7.1.
 *  Plugin Author [Sofyan Sitorus](https://wordpress.org/support/users/sofyansitorus/)
 * (@sofyansitorus)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12023897)
 * [@lexiblack](https://wordpress.org/support/users/lexiblack/) Could you please
   check the WooCommerce debug log to see if there is any error logged for this 
   plugin? It feels like you forcing cat to running fast while the cat is in the
   sack when you say there is an error occurred without providing the error details.
 * Your screenshot not helping at all, there is no error printed there.
    -  This reply was modified 6 years, 7 months ago by [Sofyan Sitorus](https://wordpress.org/support/users/sofyansitorus/).
 *  [saniaja](https://wordpress.org/support/users/saniaja/)
 * (@saniaja)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12023900)
 * Hello Sofyan Sitorus,
    hope you are well. Using version Version 3.7.1 and WordPress
   version Version 5.2.3. Worked fine and then it dissipated from Cart.
 *  Plugin Author [Sofyan Sitorus](https://wordpress.org/support/users/sofyansitorus/)
 * (@sofyansitorus)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12070032)
 * Probably this issue related with this one: [https://wordpress.org/support/topic/frustrating-plugin-cannot-add-api-or-lat-long/](https://wordpress.org/support/topic/frustrating-plugin-cannot-add-api-or-lat-long/)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugin has stopped functioning’ is closed to new replies.

 * ![](https://ps.w.org/wcsdm/assets/icon-256x256.png?rev=3405790)
 * [WooReer](https://wordpress.org/plugins/wcsdm/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wcsdm/#faq)
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 * 7 replies
 * 3 participants
 * Last reply from: [Sofyan Sitorus](https://wordpress.org/support/users/sofyansitorus/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-stopped-functioning-2/#post-12070032)
 * Status: resolved