Title: Plugin has vanished!
Last modified: October 9, 2018

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# Plugin has vanished!

 *  Resolved [collinslad](https://wordpress.org/support/users/collinslad/)
 * (@collinslad)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/)
 * I have been running the Backwpup plugin for sometime on my websites, but each
   of them have disappeared from the sites. The folders still exist in the file 
   manager of my cPanel, but when I try to reinstall the plugin, it won’t do it 
   because it says the file already exists.
 * I contacted my host A2 who said they did not delete them & that I should contact
   you. Do you have any idea how this can happen?
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/#post-10764017)
 * Hi [@collinslad](https://wordpress.org/support/users/collinslad/),
    That is a
   really weird issue, please try using your cPanel and delete `backwpup` folder
   then reinstall the plugin again. I hope this works for you 🙂
 *  Thread Starter [collinslad](https://wordpress.org/support/users/collinslad/)
 * (@collinslad)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/#post-10764106)
 * Thanks
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/#post-10764286)
 * [@collinslad](https://wordpress.org/support/users/collinslad/)
    So… it works?
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/#post-10797351)
 * [@collinslad](https://wordpress.org/support/users/collinslad/)
    since we haven’t
   heard back from you, I’m going to mark it as resolved. If you’re still having
   problems, feel free to let us know ;),
 * Btw, If you find BackWPUp is useful for you, we would really appreciate if you
   leave a positive review and rating.
    This would encourage us to develop new free
   features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin has vanished!’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

## Tags

 * [plugin missing](https://wordpress.org/support/topic-tag/plugin-missing/)

 * 4 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-has-vanished/#post-10797351)
 * Status: resolved