Title: [Plugin: HTML5 AV Manager for WordPress] Settings Page Throws Error
Last modified: August 20, 2016

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# [Plugin: HTML5 AV Manager for WordPress] Settings Page Throws Error

 *  [saracup](https://wordpress.org/support/users/saracup/)
 * (@saracup)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/)
 * The plugin is working but would like to update some settings. Going to the settings
   page throws an error — no other pages in the plugin cause an issue. Is there 
   something I need at the server to enable this? Is anyone else having this problem?
 * [http://wordpress.org/extend/plugins/html5avmanager/](http://wordpress.org/extend/plugins/html5avmanager/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [CJ_Jackson](https://wordpress.org/support/users/cj_jackson/)
 * (@cj_jackson)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581209)
 * Hello,
 * Have tried copying the file from ‘wp-content/plugins/html5avmanager/view/videoaudio/
   setting.php’ to ‘wp-content/videoaudio/views/setting.php’?
 * The plugin should of done this automatically.
 * Can you post the details of the error?
 * Cheers,
    Chris.
 *  Thread Starter [saracup](https://wordpress.org/support/users/saracup/)
 * (@saracup)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581221)
 * Thanks for a swift reply! I’ll try moving the files. the error is:
 * HTTP Error 500 (Internal Server Error): An unexpected condition was encountered
   while the server was attempting to fulfill the request.
 * I thought it may be a php issue at the server, but what do I know 🙂
 * Client uses GoDaddy FWIW.
 * Again, thank you!
 * -Cathy
 *  Thread Starter [saracup](https://wordpress.org/support/users/saracup/)
 * (@saracup)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581231)
 * Just checked and the files were installed there by the plugin — they are already
   there. Is this a permissions thing? What should permissions be for this directory:
   777, 755?
 *  Plugin Author [CJ_Jackson](https://wordpress.org/support/users/cj_jackson/)
 * (@cj_jackson)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581232)
 * Hi Cathy,
 * 500 errors are usually a server issue. The permission should be 755, never have
   a directory on 777 otherwise it will return a 500 error message.
 * Cheers,
    Chris.
 *  Plugin Author [CJ_Jackson](https://wordpress.org/support/users/cj_jackson/)
 * (@cj_jackson)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581239)
 * One more thing make sure the files are 644!
 *  Thread Starter [saracup](https://wordpress.org/support/users/saracup/)
 * (@saracup)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581242)
 * Well, it’s a conflict with the Infuzionwp plugin. This is the first time I’ve
   used that plugin, and it’s like an octopus that completely takes over the installation.
   Client has to have it.
 * You may want to know about it — infuzionwp does something to manage permissions
   on the server so people can subscribe to paid content. I think this is happening
   because of the atypical location of the plugin files. I LOVE THIS PLUGIN so don’t
   despair — I’ll see if I can let them know about it.
 * -Cathy

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘[Plugin: HTML5 AV Manager for WordPress] Settings Page Throws Error’ 
is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/html5avmanager.svg)
 * [HTML5 AV Manager for Wordpress](https://wordpress.org/plugins/html5avmanager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/html5avmanager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/html5avmanager/)
 * [Active Topics](https://wordpress.org/support/plugin/html5avmanager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/html5avmanager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/html5avmanager/reviews/)

## Tags

 * [server-error](https://wordpress.org/support/topic-tag/server-error/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 6 replies
 * 2 participants
 * Last reply from: [saracup](https://wordpress.org/support/users/saracup/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-html5-av-manager-for-wordpress-settings-page-throws-error/#post-2581242)
 * Status: not resolved