Title: [Plugin: Import Users from CSV] The plugin does not have a valid header
Last modified: August 20, 2016

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# [Plugin: Import Users from CSV] The plugin does not have a valid header

 *  Resolved [mairaj](https://wordpress.org/support/users/mairaj/)
 * (@mairaj)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/)
 * Error msg on activation: The plugin does not have a valid header
 * [http://wordpress.org/extend/plugins/import-users-from-csv/](http://wordpress.org/extend/plugins/import-users-from-csv/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470014)
 * Maybe the archive you downloaded is corrupted. Try downloading it again.
 *  [vivianrollins](https://wordpress.org/support/users/vivianrollins/)
 * (@vivianrollins)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470267)
 * I’m getting the same error. On WP 3.3 and using ver .3.1. All plugins are disabled
   and tried both through download from WP and from Add plugin in dashboard. Even
   d/l ver .3.0 and got same error. Is this ver compatible with WP 3.3?
 *  Plugin Contributor [Ulrich Sossou](https://wordpress.org/support/users/sorich87/)
 * (@sorich87)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470269)
 * [@vivianrollins](https://wordpress.org/support/users/vivianrollins/): Yes, it
   is compatible and working for hundreds of other users.
    After a quick Google 
   search I found that the error can happen randomly when installing a plugin via
   the upload tool. Try the following instead:
 * 1. Go to the ‘Add New’ plugins screen in your WordPress admin area
    2. Search
   for ‘Import Users from CSV’ 3. Click ‘Install Now’ and activate the plugin
 *  [vivianrollins](https://wordpress.org/support/users/vivianrollins/)
 * (@vivianrollins)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470270)
 * Hi Ulrich, I’ve tried both ways to install the plugin – both using the upload
   and the search and install function but both failed. I’ve also tried using the
   default WP theme as well as trying this on older versions of WP installations
   all all ended up with this error. Can you send me the plugin via email at vivian
   dot rollins AT yahoo email address? Thanks in advance!
 *  [vivianrollins](https://wordpress.org/support/users/vivianrollins/)
 * (@vivianrollins)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470271)
 * Update:
    Ulrich has suggested that I upload the plugin via FTP and that worked!
 * Thanks for this great plugin and your quick help!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: Import Users from CSV] The plugin does not have a valid header’
is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv/assets/icon-256x256.png?rev=2320381)
 * [Import Users from CSV](https://wordpress.org/plugins/import-users-from-csv/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [vivianrollins](https://wordpress.org/support/users/vivianrollins/)
 * Last activity: [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-import-users-from-csv-the-plugin-does-not-have-a-valid-header/#post-2470271)
 * Status: resolved