Title: Plugin install fail Last modified: August 22, 2016 --- # Plugin install fail * [TimWarris](https://wordpress.org/support/users/timwarris/) * (@timwarris) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/) * After creating a slider and saving it as a ZIP file I am getting the following error when attempting to add it as a plug-in… * Unpacking the package… * Installing the plugin… * The package could not be installed. No valid plugins were found. * Plugin install failed. * Return to Plugins page * Any suggestions? * [https://wordpress.org/plugins/wowslider/](https://wordpress.org/plugins/wowslider/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-install-fail-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-install-fail-1/page/2/?output_format=md) * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375243) * Same here, don’t hold your breath for an answer though * [Shaunx](https://wordpress.org/support/users/shaunx/) * (@shaunx) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375295) * Has any one had an email back yet ?? This seems to be a common fault * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375296) * Yes I heard back today. You’re not going to like this.. * Hi Keith, * Unfortunately, WOWslider really has problems with WordPress. We’ve sent your request to our developer team. They’ll try to fix the problem in the next version. * — Thank you, Tanya R. Customer Support [support@wowslider.com](https://wordpress.org/support/topic/plugin-install-fail-1/support@wowslider.com?output_format=md) * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375298) * I think WordPress Org should be made aware of this. I mean it doesn’t work! Its one thing for a plugin to be a bit naff but when it doesn’t;t work and you’re selling it to people.. * Plugin Author [WOWSlider.com](https://wordpress.org/support/users/wowslidercom/) * (@wowslidercom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375335) * Try to use the latest version 6.9 Wordpress problems are fixed now. * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375354) * I have, It still fails. Can I email somebody my (long) list of what is still wrong with it including screen shots. * Emailing Tanya has so far resulted in emails telling me the next version will fix the issue when it does no such thing. I have wasted literally days on this product + customer cash. * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375355) * Plugin Author [WOWSlider.com](https://wordpress.org/support/users/wowslidercom/) * (@wowslidercom) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375361) * Please, tell us what is still wrong with your WOW Slider at [support@wowslider.com](https://wordpress.org/support/topic/plugin-install-fail-1/support@wowslider.com?output_format=md) * You can also include screenshots. * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375363) * I have once before that’s why Tanya replied to me. * Thread Starter [TimWarris](https://wordpress.org/support/users/timwarris/) * (@timwarris) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375364) * I just downloaded and installed the latest version (7) and can confirm that it does work now. * Thanks for the update. * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375365) * I beg to differ and will send the screen shots today * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375367) * PDF Sent with screenshots to support the following: * When I add images to a new slide show WOW Slider Closes down. * When I add title, url and description details they don’t always update immediately * When I publish the project it corrupts the file so I have to remember to save it before I publish then don’t save it when published. * When I then load the zip file plugin into WordPress 4.0 and display it I can see that the text is being cut off. * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375368) * Tim, * Have you tried creating a new slideshow from scratch? When I do Wow Slider closes. I also have issues with text running off the edge of the slide. See demo at [http://howellcomputing.co.uk/slider/](http://howellcomputing.co.uk/slider/) which I updated using v7.0 * Many thanks. * Thread Starter [TimWarris](https://wordpress.org/support/users/timwarris/) * (@timwarris) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375369) * Yes, made several. I haven’t had any issues other then the upload to WordPress not working. That seems to have been resolved in Ver. 7 * [http://warriskitworks.com/nmra/](http://warriskitworks.com/nmra/) * [KeithWhalen](https://wordpress.org/support/users/keithwhalen/) * (@keithwhalen) * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-fail-1/#post-5375371) * Thanks Tim, * This is a PDF of my experience [http://fluidwebdevelopment.com/wp-content/uploads/2014/10/WOW-Slider-Issues-2014-10-21.pdf](http://fluidwebdevelopment.com/wp-content/uploads/2014/10/WOW-Slider-Issues-2014-10-21.pdf) * And the page where I am testing it can be found at [http://howellcomputing.co.uk/slider/](http://howellcomputing.co.uk/slider/). You’ll see I’m having n issue with the text on the slider. Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-install-fail-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-install-fail-1/page/2/?output_format=md) The topic ‘Plugin install fail’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wowslider_ac9889.svg) * [WOW Slider](https://wordpress.org/plugins/wowslider/) * [Frequently Asked Questions](https://wordpress.org/plugins/wowslider/#faq) * [Support Threads](https://wordpress.org/support/plugin/wowslider/) * [Active Topics](https://wordpress.org/support/plugin/wowslider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wowslider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wowslider/reviews/) ## Tags * [plugin fail](https://wordpress.org/support/topic-tag/plugin-fail/) * 19 replies * 6 participants * Last reply from: [cfigueroa2013](https://wordpress.org/support/users/cfigueroa2013/) * Last activity: [11 years ago](https://wordpress.org/support/topic/plugin-install-fail-1/page/2/#post-5375424) * Status: not resolved