Title: Plugin install failed.
Last modified: August 24, 2016

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# Plugin install failed.

 *  [mariushosting](https://wordpress.org/support/users/marius84/)
 * (@marius84)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-failed-29/)
 * I have installed this plugin, in a second moment i have uninstalled it, i try
   to install it again but i see this message:
    “Unpacking the package… Installing
   the plugin… Destination folder already exists. /home/anyboganybog113/public_html/
   wp-content/plugins/prizm-image/ Plugin install failed. Return to Plugins page”
 * PS: LICENSE key NEVER WORKED for me, i register to prizm image, i correctly insert
   in media, but still don’t work. Request second time a new license key when i 
   insert in the media the new one the plugin stop to work with so many error in
   media library.
 * [https://wordpress.org/plugins/prizm-image/](https://wordpress.org/plugins/prizm-image/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [mariushosting](https://wordpress.org/support/users/marius84/)
 * (@marius84)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-failed-29/#post-5965090)
 * PS: i deleted the folder, on my server side
    i installed the plugin again, but
   still don’t work and previews license key in media was already in it without 
   my action. I suppose when click delete the plugin, never delete all files completly.
 *  [DanLeeFL](https://wordpress.org/support/users/danleefl/)
 * (@danleefl)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-failed-29/#post-5965375)
 * Thanks, we will look at the delete process to see if all the files are in fact
   not being deleted. After manually deleting the files, were you able to successfully
   install?
 * Thanks,
    Dan

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin install failed.’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/prizm-image_fefbf7.svg)
 * [Prizm Image](https://wordpress.org/plugins/prizm-image/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/prizm-image/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/prizm-image/)
 * [Active Topics](https://wordpress.org/support/plugin/prizm-image/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/prizm-image/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/prizm-image/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [DanLeeFL](https://wordpress.org/support/users/danleefl/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-failed-29/#post-5965375)
 * Status: not resolved