plugin install failed

  • Resolved saferchemicals

    (@saferchemicals)


    10 years, 7 months ago

    Hi, I was attempting to install BPS on a friend’s website. I clicked setup wizard and then the site went down. The website is UrbanFarmPlans.com. It is currently down and I am unsure how to bring it back up. I can connnect via FTP, but can not log into WordPress. I have installed and used BPS before with other websites. I think there was a conflict with his theme (Zonya) or another plugin (I can provide a list of the plugins if helpful). I attempted to remove the plugin files via FTP, by deleting the plugin directory. I also removed htaccess. The plugin appears to have emptied the htaccess file. I don’t have a backup of the original htaccess file. Please help.

    Amanda Frayer

    https://ww.wp.xz.cn/plugins/bulletproof-security/

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  • Thread Starter saferchemicals

    (@saferchemicals)

    10 years, 7 months ago

    Yes, please close the ticket. We plan to make all the changes you suggest sometime soon. Thanks for all your help.

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