Title: plugin install failed
Last modified: August 30, 2016

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# plugin install failed

 *  Resolved [saferchemicals](https://wordpress.org/support/users/saferchemicals/)
 * (@saferchemicals)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-failed-36/)
 * Hi, I was attempting to install BPS on a friend’s website. I clicked setup wizard
   and then the site went down. The website is UrbanFarmPlans.com. It is currently
   down and I am unsure how to bring it back up. I can connnect via FTP, but can
   not log into WordPress. I have installed and used BPS before with other websites.
   I think there was a conflict with his theme (Zonya) or another plugin (I can 
   provide a list of the plugins if helpful). I attempted to remove the plugin files
   via FTP, by deleting the plugin directory. I also removed htaccess. The plugin
   appears to have emptied the htaccess file. I don’t have a backup of the original
   htaccess file. Please help.
 * Amanda Frayer
 * [https://wordpress.org/plugins/bulletproof-security/](https://wordpress.org/plugins/bulletproof-security/)

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 *  Thread Starter [saferchemicals](https://wordpress.org/support/users/saferchemicals/)
 * (@saferchemicals)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-failed-36/page/2/#post-6710654)
 * Yes, please close the ticket. We plan to make all the changes you suggest sometime
   soon. Thanks for all your help.

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The topic ‘plugin install failed’ is closed to new replies.

 * ![](https://ps.w.org/bulletproof-security/assets/icon-128x128.png?rev=1731938)
 * [BulletProof Security](https://wordpress.org/plugins/bulletproof-security/)
 * [Support Threads](https://wordpress.org/support/plugin/bulletproof-security/)
 * [Active Topics](https://wordpress.org/support/plugin/bulletproof-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bulletproof-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bulletproof-security/reviews/)

 * 16 replies
 * 2 participants
 * Last reply from: [saferchemicals](https://wordpress.org/support/users/saferchemicals/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-install-failed-36/page/2/#post-6710654)
 * Status: resolved