Title: Plugin Install gives http 500 error
Last modified: April 23, 2018

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# Plugin Install gives http 500 error

 *  [tiffaynee](https://wordpress.org/support/users/tiffaynee/)
 * (@tiffaynee)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-gives-http-500-error/)
 * I just installed and activated the Genesis Simple Hooks plugin and when I went
   to the WP dashboard to access the Genesis tab and clicked on “Simple Hooks” I
   was immediately given an error that said:
 * “This page isn’t working
    mommyconvos.com is currently unable to handle this 
   request. HTTP ERROR 500”
 * I’ve never seen this message after a plugin installation before. Any help is 
   greatly appreciated.
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-install-gives-http-500-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-install-gives-http-500-error/#post-10210769)
 * Hi, [@tiffaynee](https://wordpress.org/support/users/tiffaynee/)!
 * Sorry that you saw this error after activating the plugin. It’s not something
   I can reproduce in my tests, so it may be specific to your site.
 * Please could you share your server and PHP error logs? Your host should be able
   to help find them if needed. The logs often give more information about what 
   could have caused the 500 error.
 *  [halfpintdesign](https://wordpress.org/support/users/halfpintdesign/)
 * (@halfpintdesign)
 * [8 years ago](https://wordpress.org/support/topic/plugin-install-gives-http-500-error/#post-10325890)
 * I am having this same problem. Did you ever find out what was causing it? I’m
   not experiencing issues with any of my other plugins.
 * This is my page:
    [https://halfpintpartydesign.com/wp-admin/admin.php?page=simplehooks](https://halfpintpartydesign.com/wp-admin/admin.php?page=simplehooks)
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [8 years ago](https://wordpress.org/support/topic/plugin-install-gives-http-500-error/#post-10327650)
 * Hi, [@halfpintdesign](https://wordpress.org/support/users/halfpintdesign/).
 * I recommend reviewing your server’s PHP logs. They’ll often point to the code
   that is responsible for the 500 error.
 * I can’t review your admin page without a login, but please feel free to contact
   StudioPress support if you’d like to share one and get further help with this:
   [https://my.studiopress.com/help/](https://my.studiopress.com/help/). We’ll still
   need to see the error logs too, though.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Install gives http 500 error’ is closed to new replies.

 * ![](https://ps.w.org/genesis-simple-hooks/assets/icon-256x256.png?rev=1335659)
 * [Genesis Simple Hooks](https://wordpress.org/plugins/genesis-simple-hooks/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/genesis-simple-hooks/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-simple-hooks/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-simple-hooks/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-simple-hooks/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-simple-hooks/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Nick C](https://wordpress.org/support/users/modernnerd/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/plugin-install-gives-http-500-error/#post-10327650)
 * Status: not resolved