Title: Plugin installation failed
Last modified: August 19, 2016

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# Plugin installation failed

 *  [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/)
 * Please help!! I am not sure whether the site was hacked or not. I was unable 
   to login to the WP of the site and the website disappeared. My host provider 
   was able to retrieve it and I can now login to the WP. But, I found out that 
   all the plugins are gone. I tried to re-install them but failed.
 * I tried to change the permission of plugin to 777 but does not work. I also change
   the permission of wp-content but does not work either.

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066496)
 * Why did plugin installation fail? What error message did you receive?
 *  Thread Starter [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066529)
 * This is the error message:
 * Downloading install package from [http://downloads.wordpress.org/plugin/hoppress.zip…](http://downloads.wordpress.org/plugin/hoppress.zip…)
 * Unpacking the package…
 * Installing the plugin…
 * Could not create directory. /home/benwilf/public_html/wp-content/plugins/hoppress/
 * Plugin install failed.
 * Return to Plugin Installer
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066591)
 * Try changing the permissions on the wp-content directory to 766. If you still
   have problems, try 767, 775 or 777. Once your plugin installs are working, change
   the permissions on wp-content back to 755 again and check that everything still
   works OK.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 *  Thread Starter [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066626)
 * Still did not work after trying all the combination numbers. Still getting this
   error message:
 * Downloading install package from [http://downloads.wordpress.org/plugin/hoppress.zip…](http://downloads.wordpress.org/plugin/hoppress.zip…)
 * Unpacking the package…
 * Installing the plugin…
 * Could not create directory. /home/benwilf/public_html/wp-content/plugins/hoppress/
 * Plugin install failed.
 * Return to Plugin Installer
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066628)
 * You could try installing the plugin manually.
 *  Thread Starter [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066632)
 * how should I do it.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066633)
 * Download and unpack the plugin’s .zip archive, then upload the plugin’s folder
   to wp-content/plugins on your server using [FTP](http://codex.wordpress.org/FTP_Clients)(
   or whatever file management application your host provides). Log into your site
   and the you’ll find that the plugin will now be in your Plugins tab waiting to
   be activated.
 *  Thread Starter [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066643)
 * Still not working. The message below:
 * You do not appear to have any plugins available at this time.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066644)
 * Perhaps the plugin is incompatible with the current version of WordPress.
 *  Thread Starter [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * (@wilfalic)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066645)
 * I have the same plugins with my other websites and they don’t have problem of
   incompatibility. Would it possible to undo the current version of WordPress and
   back to previous version. will see if all the plugins are there. If not there,
   will see if they could be installed.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Plugin installation failed’ is closed to new replies.

## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [website](https://wordpress.org/support/topic-tag/website/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 10 replies
 * 2 participants
 * Last reply from: [wilfalic](https://wordpress.org/support/users/wilfalic/)
 * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-failed-4/#post-2066645)
 * Status: not resolved

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