Title: Plugin installation problem Last modified: April 8, 2021 --- # Plugin installation problem * Resolved [abrand1958](https://wordpress.org/support/users/abrand1958/) * (@abrand1958) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-problem-5/) * when have installed the plugin it gives errors (Fatal error: Uncaught Exception, etc..) , we have all the updates as much in php as of the last version of wordpress Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14293128) * Hello [@abrand1958](https://wordpress.org/support/users/abrand1958/) , * Can you please give us a screenshot of the error you are getting? * Also, can you please send us the M2C error log, which you will get from the WP Cloud -> Logs * Thank you. * Thread Starter [abrand1958](https://wordpress.org/support/users/abrand1958/) * (@abrand1958) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14293167) * Fatal error: Uncaught Exception: Unable to locate placement anchor. in /var/www/ vhosts/***************.es/httpdocs/wp-content/plugins/wp-media-storage-to-cloud/ vendor/wp-cli/wp-config-transformer/src/WPConfigTransformer.php:151 Stack trace:# 0 /var/www/vhosts/***************.es/httpdocs/wp-content/plugins/wp-media-storage- to-cloud/vendor/wp-cli/wp-config-transformer/src/WPConfigTransformer.php(192): WPConfigTransformer->add(‘constant’, ‘WP_DEBUG_LOG’, ‘true’, Array) #1 /var/www/ vhosts/***************.es/httpdocs/wp-content/plugins/wp-media-storage-to-cloud/ includes/class-w2cloud-activator.php(43): WPConfigTransformer->update(‘constant’,‘ WP_DEBUG_LOG’, ‘true’, Array) #2 /var/www/vhosts/***************.es/httpdocs/ wp-content/plugins/wp-media-storage-to-cloud/w2cloud.php(51): w2cloud_Activator:: activate() #3 /var/www/vhosts/***************.es/httpdocs/wp-includes/class-wp- hook.php(292): activate_w2cloud(”) #4 /var/www/vhosts/***************.es/httpdocs/ wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array) #5 /var/ www/vhosts/***************.es/httpdocs/wp-includes/plugin.php(4 in /var/www/vhosts/***************. es/httpdocs/wp-content/plugins/wp-media-storage-to-cloud/vendor/wp-cli/wp-config- transformer/src/WPConfigTransformer.php on line 151 * Plugin Support [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14293275) * Hello [@abrand1958](https://wordpress.org/support/users/abrand1958/) , * Can you please do a plugin conflict check and see if you are getting this error due to a conflict? * You can disable other plugins and see if it’s working or whether the error still persists. * Let me know. * Thank you. * Plugin Support [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14340458) * Hello [@abrand1958](https://wordpress.org/support/users/abrand1958/) , * I was following up to see if the issue was resolved. * If not, then please reply with the inquired data. * Thanks. * Plugin Support [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [5 years ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14363961) * Hi [@abrand1958](https://wordpress.org/support/users/abrand1958/) , * Since we haven’t heard anything from you in a while, we’re now closing this thread. * You’re always welcome to open another thread if you face any more issues with our plugin. * Thanks. * [romaque](https://wordpress.org/support/users/romaque/) * (@romaque) * [5 years ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14384379) * Hi [@raficode](https://wordpress.org/support/users/raficode/), * i did a clean install of wordpress and i’m also getting the same error * Plugin Support [Rafi Alam](https://wordpress.org/support/users/raficode/) * (@raficode) * [5 years ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14386567) * Hello [@romaque](https://wordpress.org/support/users/romaque/) , * Can you please give us a screenshot of the error you are getting? * Also, can you please send us the M2C error log, which you will get from the WP Cloud -> Logs? * Thank you. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Plugin installation problem’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-media-storage-to-cloud_fff9f8. svg) * [M2C - Media Storage to Cloud for Amazon S3, Google Cloud Storage, DigitalOcean and More](https://wordpress.org/plugins/wp-media-storage-to-cloud/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-media-storage-to-cloud/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-media-storage-to-cloud/) * [Active Topics](https://wordpress.org/support/plugin/wp-media-storage-to-cloud/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-media-storage-to-cloud/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-media-storage-to-cloud/reviews/) ## Tags * [installation problem](https://wordpress.org/support/topic-tag/installation-problem/) * 7 replies * 3 participants * Last reply from: [Rafi Alam](https://wordpress.org/support/users/raficode/) * Last activity: [5 years ago](https://wordpress.org/support/topic/plugin-installation-problem-5/#post-14386567) * Status: resolved