Title: Plugin installations fail/wrong path?
Last modified: August 21, 2016

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# Plugin installations fail/wrong path?

 *  [eschmidtke](https://wordpress.org/support/users/eschmidtke/)
 * (@eschmidtke)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/)
 * Hello (help!),
 * I have a brand new WP installation and I have manually updated to 3.91. Everything
   seems to be ok except that I am having problems installing Plugins. Take one 
   specifically, which is Yoast’s SEO for WordPress… When I click to install, the
   installation hangs on Unpacking the package… and then does nothing. At that point
   a file called wordpress-SEO.tmp has been placed in my wp-contents folder (outside
   of the plugin folder where I think it should be?). It does this on other plugins
   too.
 * So… I tried to manually install by uploading to plugin folder. At this point 
   the plugin appears in my installed plugin menu. But I can’t update it (again,
   I get a temp file outside of plugins folder) and I also get a white screen when
   accessing through the plugin editor. Like it is not there.
 * Generally speaking it appears the plugins do not have the correct path for downloading.
   I am very new at wordpress and am not sure if there is a simple define function
   I can add the config file to fix this or if there is something bigger going on.
   I want a completely stable platform before beginning a pretty large website.
 * I have a WP installation on a different computer for a different domain and i
   do not have this problem.
 * Also, I performed a manual WP update was because the 1-click update got hung 
   up as well so I followed the manual install instruction from the codex. The clean
   install form host was very old—about 4 updates behind.
 * Any help would be crazy appreciated! Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003620)
 * Actually this sounds like a server issue – not a WordPress one. try asking your
   hosts if a temp folder has been correctly configured on your server.
 *  Thread Starter [eschmidtke](https://wordpress.org/support/users/eschmidtke/)
 * (@eschmidtke)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003643)
 * Thanks I will do that.
 * And I aplogize I think I accidentally posted the same issue twice… I couldn’t
   find the original one…
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003644)
 * No problem. I’ve located the two other topics you posted & closed them with links
   pointing to this topic. 🙂
 * Please let us know if your hosts are able to fix this for you.
 *  Thread Starter [eschmidtke](https://wordpress.org/support/users/eschmidtke/)
 * (@eschmidtke)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003791)
 * Thanks esmi, I called my host and it appears to be a permission problem with 
   the wordpress folder. They couldn’t quite figure it out yet but they can see 
   there is a problem and have escalated the ticket. Thanks again for your reply.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003796)
 * No problem. I hope they manage to sort it out asap.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin installations fail/wrong path?’ is closed to new replies.

## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/plugin-installations-failwrong-path/#post-5003796)
 * Status: not resolved

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