Title: Plugin intermitently fails, developers do not respond
Last modified: September 3, 2016

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# Plugin intermitently fails, developers do not respond

 *  [ZadraDesign](https://wordpress.org/support/users/zadradesign/)
 * (@zadradesign)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-intermitently-fails-developers-do-not-respond/)
 * We tried this plugin, but have experienced nothing but issues. It intermittently
   fails, displaying no comments at all. This appears to only occur when a page 
   is popular (exactly when you don’t want it to fail) and has received numerous
   comments.
 * We reached out to the developer and received no response. I understand this is
   a free product, and I commend the developers for donating their time, but save
   yourself some headache and find a plugin that works more consistently.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Alex Moss](https://wordpress.org/support/users/alexmoss/)
 * (@alexmoss)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/plugin-intermitently-fails-developers-do-not-respond/#post-7935413)
 * Hi Zandra,
 * So sorry this was missed. I have now replied to your support thread. I look into
   all support queries and, by looking at the main support thread of this plugin,
   you should notice that I answer all support issues and deal with them accordingly.
   For a plugin that has this many users I think I’m donating plenty of time.
 *  [Alex Moss](https://wordpress.org/support/users/alexmoss/)
 * (@alexmoss)
 * [11 years ago](https://wordpress.org/support/topic/plugin-intermitently-fails-developers-do-not-respond/#post-7935426)
 * Has this helped you now?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin intermitently fails, developers do not respond’ is closed to new
replies.

 * ![](https://s.w.org/plugins/geopattern-icon/facebook-comments-plugin_577794.svg)
 * [Facebook Comments](https://wordpress.org/plugins/facebook-comments-plugin/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-comments-plugin/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-comments-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-comments-plugin/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Alex Moss](https://wordpress.org/support/users/alexmoss/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/plugin-intermitently-fails-developers-do-not-respond/#post-7935426)