Title: Plugin is erratic
Last modified: June 11, 2019

---

# Plugin is erratic

 *  Resolved [mvmtmatters](https://wordpress.org/support/users/mvmtmatters/)
 * (@mvmtmatters)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/plugin-is-erratic/)
 * Plugin appears to be functioning well on desktop. However, on mobile it does 
   not display on any page other than the home page. It also doesnt show up right
   away, you have to refresh or go to other pages on site and come back to the home
   page. I do not see any settings on, that hide the chat from specific pages or
   delay times. Any suggestions on how to troubleshoot?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-is-erratic%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/plugin-is-erratic/#post-11628004)
 * Hi, [@mvmtmatters](https://wordpress.org/support/users/mvmtmatters/)
    Thanks 
   for reaching out. I checked your website and see that there is no script installed,
   you can view the page source and search for ‘mobilemonkey’. The script usually
   looks like ‘<script async=”async” src=”[https://static.mobilemonkey.com/js/1636925333044531.js”></script>&#8217](https://static.mobilemonkey.com/js/1636925333044531.js”></script>&#8217);.
   If you installing the plugin it should be automatically added to your website.
   Please try to disconnect/connect Facebook page (without connect scrip is not 
   installed) and after this check if the script was installed to website. Get back
   to me if you still experience the issue or email on [support@mobilemonkey.com](https://wordpress.org/support/topic/plugin-is-erratic/support@mobilemonkey.com?output_format=md)

Viewing 1 replies (of 1 total)

The topic ‘Plugin is erratic’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-chatbot_8774f8.svg)
 * [WP-Chatbot for Messenger](https://wordpress.org/plugins/wp-chatbot/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-chatbot/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/plugin-is-erratic/#post-11628004)
 * Status: resolved