Title: Plugin is not generating pdfs
Last modified: November 30, 2025

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# Plugin is not generating pdfs

 *  Resolved [Adri Oosterwijk](https://wordpress.org/support/users/adri-oosterwijk/)
 * (@adri-oosterwijk)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-not-generating-pdfs/)
 * Hi,
   For one of my clients I’m building a new site in a staging environment.He
   wants to use the “PDF invoice and packingslips free plugin”. The plugin is set
   to send a PDF invoice for the status Processing. However no pdf invoice is generated,
   nor the email is sent from Woocommerce. A manual mail with order data is sent
   fine from Woocommerce although I’m not able to select an order status from the
   pull down menu. Just a mail for orderdata….
 * For one of my others sites I created a similar staging spot and tried the same
   thing. The emails AND invoices are sent Correctly. So, it seems not to be caused
   by the staging environment.
 * 
   All plugins are up to date. Even with a minimal set of plugins (woocommerce 
   and PDF invoice plugin active) it fails. I even deleted the PDF Invoice plugin
   and re-installed it.I checked the status report and all seems fine.What could
   be wrong here…. ? I’m pulling my hair out.I hope to hear from you soon.Best regards,
   Adri

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-not-generating-pdfs/#post-18737973)
 * Hi, [@adri-oosterwijk](https://wordpress.org/support/users/adri-oosterwijk/):
 * Can you create PDF invoices in your dashboard, or that is also failing?
 * In the case that the issue is only related with the attachments, please read 
   this article from the plugin’s Docs: [Troubleshooting document attachments](https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/troubleshooting-document-attachments/)
 * Let me know if you need more help!
 *  Thread Starter [Adri Oosterwijk](https://wordpress.org/support/users/adri-oosterwijk/)
 * (@adri-oosterwijk)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-not-generating-pdfs/#post-18738883)
 * Fond the solution.
   Silly enough the emails were deselected in the woo settings.
   Selecting the needed ones did the trick.Thanks!Adri
 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-not-generating-pdfs/#post-18739266)
 * Thanks for the update, [@adri-oosterwijk](https://wordpress.org/support/users/adri-oosterwijk/)!
 * I’m glad to hear that it was just a matter of configuration 🙂
 * Let me know if you need anything else 😉

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin is not generating pdfs’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

## Tags

 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 3 replies
 * 2 participants
 * Last reply from: [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * Last activity: [6 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-not-generating-pdfs/#post-18739266)
 * Status: resolved