Title: Plugin is not sending e-mail
Last modified: August 30, 2016

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# Plugin is not sending e-mail

 *  Resolved [Patrik](https://wordpress.org/support/users/patschi/)
 * (@patschi)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/)
 * Hello,
 * I’m trying since couple of hours to find out why the plugin is not sending e-
   mails to the people, where a ToDo task is assigned to. Neither the plugin nor
   the mailserver is reporting anything that any mail was sent.
 * The mail function is enabled in the settings, but no email is getting sent. It’s
   a great plugin and we would be really happy to continue using it, but the mail
   feature is great and important for us.
 * Thanks for any advice and help!
 * Best regards,
    Patrik
 * [https://wordpress.org/plugins/cleverness-to-do-list/](https://wordpress.org/plugins/cleverness-to-do-list/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Cindy Kendrick](https://wordpress.org/support/users/elusivelight/)
 * (@elusivelight)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305131)
 * Just to check: In settings, is assign items to users set to yes and the list 
   view type set to group?
 * The plugin uses WordPress’s built in mail system. Perhaps a plugin like [https://wordpress.org/plugins/wp-mail-smtp/](https://wordpress.org/plugins/wp-mail-smtp/)
   would help.
 *  Thread Starter [Patrik](https://wordpress.org/support/users/patschi/)
 * (@patschi)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305139)
 * Thanks for your very fast reply!
 * Yes, both options are set like that. The mailserver itself is operating correctly.
   I also think that the mails did work couple of months ago…
 * Sending mails over the PHP mail()-function does work correctly (over CLI and 
   over the webserver). Doesn’t WordPress use that function too? That’s a bit strange.
 * I will do some further investigation.
 *  Thread Starter [Patrik](https://wordpress.org/support/users/patschi/)
 * (@patschi)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305363)
 * Okay, sorry for disturbing you: It seems that this is an issue of WordPress itself.
   Sadly the plugin does not help in any way – WordPress is reporting an error, 
   that “no recipient was entered”. Whyever…
 * I mark this case as resolved as this seems to be a WordPress-related issue. Thank
   you for your help!
 *  Thread Starter [Patrik](https://wordpress.org/support/users/patschi/)
 * (@patschi)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305385)
 * I finally solved this very strange behaviour. Even if it has nothing to do with
   this plugin, I want to share my solution: It seems that a PHP version has some
   issues with the PHPMailer library, which WordPress does use.
 * After updating PHP 5.6.9-1~dotdeb+7.1 to 5.6.10-1~dotdeb+7.3 everything does 
   work fine again like couple of weeks ago – even the automated sending of mails
   of the great todo-plugin! 🙂
 * Regards,
    Patrik
 *  Plugin Author [Cindy Kendrick](https://wordpress.org/support/users/elusivelight/)
 * (@elusivelight)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305387)
 * Thanks for posting the solution! It may help someone else 🙂 Glad you solved 
   it.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin is not sending e-mail’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/cleverness-to-do-list_fefefe.svg)
 * [Cleverness To-Do List](https://wordpress.org/plugins/cleverness-to-do-list/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleverness-to-do-list/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleverness-to-do-list/)
 * [Active Topics](https://wordpress.org/support/plugin/cleverness-to-do-list/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleverness-to-do-list/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleverness-to-do-list/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Cindy Kendrick](https://wordpress.org/support/users/elusivelight/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-sending-e-mail/#post-6305387)
 * Status: resolved