Title: Plugin is not working
Last modified: June 21, 2019

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# Plugin is not working

 *  [webchina](https://wordpress.org/support/users/webchina/)
 * (@webchina)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/)
 * Hi!
 * I’ve installed the plugin in my site, but I can’t see YITH widget in my sidebar.
   Neither in blog module or archive pages. I’m working with DIVI theme.
 * Colud you help me, please?
 * Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-is-not-working-103%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11699384)
 * Hi,
    we’ve just tried it with Divi theme and it works fine! To make it working
   you should add the “YITH Ajax Product Filter” widget to your “Sidebar”. Please
   note: that widget will be visible in Shop and Product Taxonomy pages only.
 * Perhaps are you using the Divi Builder in your shop page? If so, this could be
   the cause of this issue; to make it working you should not use the Divi Builder
   in your shop page.
 *  Thread Starter [webchina](https://wordpress.org/support/users/webchina/)
 * (@webchina)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11701231)
 * Thanks! I’m using DIVI builder in my shop page, but problem is in categories 
   pages too. There, I’m not using DIVI builder, are the original categories templates(
   [http://scarpedi-cp74.wordpresstemporal.com/categoria-producto/nueva-coleccion/](http://scarpedi-cp74.wordpresstemporal.com/categoria-producto/nueva-coleccion/))
 * Could you check? Thanks!
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11743878)
 * Hi there,
 * please, make sure to use the shop sidebar in product taxonomies page, if possible
   could you share with me a screenshot of Appearance > Widgets section ?
 *  Thread Starter [webchina](https://wordpress.org/support/users/webchina/)
 * (@webchina)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11744332)
 * Hi there,
 * I attach you an screenshot of that section [here](https://drive.google.com/file/d/1DwY87tuEsFgbnstm4rf2kzURgH_lEWoS/view?usp=sharing).
 * Thanks!
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11748714)
 * Hi there,
 * this is ok, please could you send to me a screenshot of shop page ?Are you sure
   this is the official one and not a custom page created via Visual Composer or
   something like that ?
 * Let me know.
    Have a nice day YITH
 *  Thread Starter [webchina](https://wordpress.org/support/users/webchina/)
 * (@webchina)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11749167)
 * Hi there,
 * [Here ](https://drive.google.com/file/d/1U7y9WFcIdaQV9CIpvupVmXVuLckHLu3Q/view?usp=sharing)
   is the screenshot. The page is the oficial archive page, is not customized.
 * Thanks!
 * Have a nice day you too.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin is not working’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-ajax-navigation/assets/icon-256x256.gif?
   rev=3129944)
 * [YITH WooCommerce Ajax Product Filter](https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [webchina](https://wordpress.org/support/users/webchina/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-is-not-working-103/#post-11749167)
 * Status: not resolved