Title: Plugin is slowing down backend – timeout
Last modified: October 16, 2020

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# Plugin is slowing down backend – timeout

 *  [Charles](https://wordpress.org/support/users/correctshop/)
 * (@correctshop)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-is-slowing-down-backend-timeout/)
 * Hi,
    I have read great reviews for this plugin and really want to use it on our
   sites but am having a lot of trouble with it slowing down backend processing.
   I have several site on one domain where I tried using the plugin: Each site uses
   Woocommerce and when using the plugin it takes really long (15 – 20 secs) to 
   convert an order form “On hold” to “Completed”. If multiple orders are selected
   the site gets a timeout error 524 – establishing database connection. One of 
   the other sites uses YITH Gift Card plugin which emails out gift cards once they
   are paid for. But using SMTP they were not being consistently sent. Many times
   getting an error “CRITICAL Allowed memory size of 536870912 bytes exhausted (
   tried to allocate 777101312 bytes) in /home/xxxxxxxxxx/domains/cida.site/public_html/
   online/wp-content/plugins/easy-wp-smtp/easy-wp-smtp.php on line 323”. And at 
   the same time making backend processing of orders incredibly slow. When I switch
   back to PHPMailer, none of these problems present. I am happy to send as much
   info as you may need with regards to these problems.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-is-slowing-down-backend-timeout/#post-13546351)
 * Hi, how much memory is allocated to your site? Have you also tried a plugin/theme
   conflict test?
 * Regards
 *  [ctmartin2020](https://wordpress.org/support/users/ctmartin2020/)
 * (@ctmartin2020)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-is-slowing-down-backend-timeout/#post-13656575)
 * What was the issue here?? Was it resolved? I’m researching whether or not I want
   to even install this plugin, especially considering its past vulnerabilities.
   The last thing I need is something to slow down MY WooCommerce site even more…

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin is slowing down backend – timeout’ is closed to new replies.

 * ![](https://ps.w.org/easy-wp-smtp/assets/icon.svg?rev=3158017)
 * [Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more](https://wordpress.org/plugins/easy-wp-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-wp-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-wp-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-wp-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-wp-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-wp-smtp/reviews/)

## Tags

 * [slow backend](https://wordpress.org/support/topic-tag/slow-backend/)

 * 2 replies
 * 3 participants
 * Last reply from: [ctmartin2020](https://wordpress.org/support/users/ctmartin2020/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-is-slowing-down-backend-timeout/#post-13656575)
 * Status: not resolved