• Resolved rjafrate

    (@rjafrate)


    I installed your plugin yesterday and it installed just fine. However when creating or editing category widget the plugin would just stall with the busy icon and greyed out screen.

    Clicking outside the busy message caused it to disappear and return WP to it’s normal state. This happens when creating a new widget. The widget gets created but the same stall behavior occurs when attempting to edit the widget, edit is consequently not possible. WP is upto date.

    Can you help solve this issue?

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  • Hello @rjafrate

    Hope you’re doing well!

    Looks like this is a conflict with another plugin. Please run a quick test, by deactivating all the other plugins besides the Custom Sidebars and see if you can reproduce this issue.

    If all is well, please start activating one plugin at the time, till you will find which plugin is causing this.

    Let us know how it went!

    Cheers,
    Nastia

    Hello @rjafrate,

    it’s been a while since we’ve heard back from you, so I’m marking this topic as resolved. Feel free to post back here, if you have any feedback that could assist us to continue troubleshooting this. 🙂

    Warm regards,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)

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