Title: Plugin is stuck on ‘Loading…’
Last modified: September 25, 2025

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# Plugin is stuck on ‘Loading…’

 *  [amyezekiel](https://wordpress.org/support/users/amyezekiel/)
 * (@amyezekiel)
 * [8 months ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/)
 * When I try to regenerate thumbnails either from the Tools menu or from an individual
   image it show the page title then says ‘Loading…’ and never does anything else.
 * I am running WP 6.8.2 and I disabled all my other plugins to see if it was clashing
   with one of them and none of it made any difference.
 * Thanks in advance for any help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * (@drawmyface)
 * [8 months ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18662007)
 * Hi [@amyezekiel](https://wordpress.org/support/users/amyezekiel/) – Can you check
   the following?
    - **File Permissions**: Ensure the directory `wp-content/uploads` and its subfolders
      have correct write permissions, usually `755` or `775`.[](https://stackoverflow.com/questions/73947808/trying-to-regenerate-thumbnails-in-wordpress-but-get-an-error-saying-the-origina)
    - **Theme Conflict**: Though you’ve tested with other plugins deactivated, also
      try switching to a default theme (like Twenty Twenty-Four) to rule out your
      theme as the cause.[](https://mhthemes.com/support/knb/fix-blank-thumbnails-wordpress-media-library/)
    - **PHP GD Library**: This library is required for image processing. Make sure
      it’s installed and enabled on your server.[](https://themeisle.com/blog/regenerate-thumbnails-wordpress/)
    - **Debugging**: Enable WordPress debugging by adding `define('WP_DEBUG', true);`
      to `wp-config.php`, then retry and observe if any errors are printed. This
      may provide more specific clues as to what is causing the failure.[](https://www.reddit.com/r/Wordpress/comments/c29q8m/stuck_here_for_hours_with_regenerate_thumbnail/)
 *  Thread Starter [amyezekiel](https://wordpress.org/support/users/amyezekiel/)
 * (@amyezekiel)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18679187)
 * Thank you for your reply Dan. I wrote this then went on holiday so I’m back looking
   at it now.
    - I’ve checked the permissions, it is set to 755.
    - Changing the theme had no effect.
    - PHP GD Library is installed and enabled.
    - I turned on debugging and the log doesn’t have any errors to report.
 * Any other ideas?
 *  [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * (@drawmyface)
 * [7 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18683103)
 * Hi [@amyezekiel](https://wordpress.org/support/users/amyezekiel/)
 * Could you open your web console (F12) and see if there’s a JavaScript error when
   the loading indicator comes on? You can also check the network tab to see if 
   any URL is loaded when you regenerate thumbnails.
 *  Thread Starter [amyezekiel](https://wordpress.org/support/users/amyezekiel/)
 * (@amyezekiel)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18689658)
 * Thank you Dan, there is one JS error about our favicon.ico (we don’t have one)
   and the network tab listed everything as 200.
 * I don’t know it it helps, but we have been using this plugin for years and it
   only broke about eight (ish) months ago I just assumed it would eventually update
   and start working again so I didn’t look too closely.
 *  Plugin Support [Jay](https://wordpress.org/support/users/bluejay77/)
 * (@bluejay77)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18692812)
 * Hi [@amyezekiel](https://wordpress.org/support/users/amyezekiel/) – thank you
   for testing and letting us know. I have filed a report for our team to take a
   look, though it may take a while as our team is small and juggling higher priority
   tasks. Thank you for your understanding!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin is stuck on ‘Loading…’’ is closed to new replies.

 * ![](https://ps.w.org/regenerate-thumbnails/assets/icon-128x128.png?rev=1753390)
 * [Regenerate Thumbnails](https://wordpress.org/plugins/regenerate-thumbnails/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/regenerate-thumbnails/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/regenerate-thumbnails/)
 * [Active Topics](https://wordpress.org/support/plugin/regenerate-thumbnails/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/regenerate-thumbnails/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/regenerate-thumbnails/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Jay](https://wordpress.org/support/users/bluejay77/)
 * Last activity: [7 months, 1 week ago](https://wordpress.org/support/topic/plugin-is-stuck-on-loading/#post-18692812)
 * Status: not resolved