Title: Plugin Issue Last modified: August 21, 2016 --- # Plugin Issue * [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/) * I created one person on my roster and linked to the roster. It says no roster exists for my team. If I go to the actual players profile and click “View Page” it says “NOTHING FOUND”. * Any idea what could be causing this? If you want to I can email you login credentials so you can see it. * Thank you. * [https://wordpress.org/plugins/team-rosters/](https://wordpress.org/plugins/team-rosters/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920767) * Hi ncfan20130, Okay, there could be a couple of problems. First, your team_id is most likely not correct. You should use the `SLUG`, not the `NAME`. As far as the “View Page”, it does not work with these custom post types. Someday maybe it will, but not today. * I don’t log into users’ admin pagea, but if you sent me the URL for the page on the front end, that can often prove useful. * Please be sure to review the documentation on [the Shoal Summit Solutions website](http://shoalsummitsolutions.com/tr-shortcode/). * -Mark * Thread Starter [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920828) * Mark, * Thanks for the quick response. The slug is correct, but it still will not display: * [http://67.222.3.135/~nc01/roster/](http://67.222.3.135/~nc01/roster/) * Thank you. * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920832) * Hummm, It would appear to me that no players are assigned to the team with the` norcal` slug. I am very sure that this piece of the plugin works. Please double check your players, their assigned teams, and teams’ slugs. * -Mark * Thread Starter [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920835) * It looks like there may be a conflict with the theme that I am using. Under the plugin tab there are two “Team” sections. I am assuming that is not normal, correct? * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920836) * Correct. * Thread Starter [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920837) * Must be a conflict then because it added the team I created to my sites team schedule and that is a plugin built into the site. * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920841) * I’m now not quite sure what you mean by “under the plugin tab”. There should be a `TEAMS` menu item under the `TEAM ROSTERS` menu item in your admin dashboard. That’s the only `TEAM` item that appears anywhere related to the `TEAM ROSTERS` plugin. There should be one `TEAM ROSTERS` entry on your `INSTALLED PLUGINS` admin screen. If you see at `TEAMS` entry anywhere else, it’s coming from somewhere other than the `TEAM ROSTERS` plugin. Did you maybe install something twice? If you can send me a screenshot or two, that might help. * -Mark * Thread Starter [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920845) * Mark, * No I tried re-installing the plugin too. Under the TEAM ROSTERS menu there were two “Team” tabs. That’s when I figured out that when I added a team it actually added a another team under the scores/fixtures tab which is included in this theme: * [http://67.222.3.135/~nc01/scores/](http://67.222.3.135/~nc01/scores/) * These scores are pulled from one team that I created. When I created team ‘norcal’ using your plugin it also added the team to my scores tab (which is completely unrelated to your plugin). * That’s when I figured it was a theme/plugin compatibility issue. * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920866) * Okay. I did a little digging, and I choose a really bad name for the team taxonmy, TEAMS of all things. So a conflict is certainly possible. * What’s very strange is that the theme’s TEAMS menu item appears in the Team Rosters plugin’s menu. * Thanks for taking the time to bring this to my attention. I can easily change the TEAMS name, however that will break all existing installations of the plugin upon upgrade. So I have to proceed cautiously. * -Mark * Thread Starter [ncfan2030](https://wordpress.org/support/users/ncfan2030/) * (@ncfan2030) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920867) * Mark, * Could you tell me what specific code I need to change? That way I can implement it on my site as a custom plugin for now? That would be great! * Or if you want to email it to [ncfan2030@yahoo.com](https://wordpress.org/support/topic/plugin-issue-12/ncfan2030@yahoo.com?output_format=md) as the complete plugin with the update taxonomy (if that is easier). Thank you. * Plugin Author [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * (@markodonnell) * [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920868) * ncfan20130, If you would like that level of support, please sign up for [Gold Support on the Shoal Summit Solutions Website](http://shoalsummitsolutions.com/support-options/). * Regards, -Mark Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Plugin Issue’ is closed to new replies. * ![](https://ps.w.org/team-rosters/assets/icon-128x128.png?rev=1087838) * [Team Rosters](https://wordpress.org/plugins/team-rosters/) * [Frequently Asked Questions](https://wordpress.org/plugins/team-rosters/#faq) * [Support Threads](https://wordpress.org/support/plugin/team-rosters/) * [Active Topics](https://wordpress.org/support/plugin/team-rosters/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/team-rosters/unresolved/) * [Reviews](https://wordpress.org/support/plugin/team-rosters/reviews/) * 11 replies * 2 participants * Last reply from: [Mark O’Donnell](https://wordpress.org/support/users/markodonnell/) * Last activity: [12 years ago](https://wordpress.org/support/topic/plugin-issue-12/#post-4920868) * Status: not resolved