Title: plugin issue
Last modified: September 1, 2016

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# plugin issue

 *  Resolved [Praveen Malakar](https://wordpress.org/support/users/praveenmali/)
 * (@praveenmali)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-issue-29/)
 * Hi,
    I have installed the evergreen countdown plugin, and also it works properly,
   so now I just want when the user has come on the redirect url if timer has finished,
   so that time i want to give that user a return opportunity to start the timer,
   so how can I do the whitelist a perticular user which I want.
 * Thanks & Regards
    Praveen
 * [https://wordpress.org/plugins/intelly-countdown/](https://wordpress.org/plugins/intelly-countdown/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [intellywp](https://wordpress.org/support/users/intellywp/)
 * (@intellywp)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-issue-29/#post-7474346)
 * Hi Praveen,
    If you want to redirect the same user, who has got the timer expired,
   to a new timer, what you need to do is going in the timer settings and choose
   the “Evergreen” option and specify after how much time the timer has to restart.
   It could be even 0, so the timer will restart immediately. I hope this answer
   your question.
 *  Thread Starter [Praveen Malakar](https://wordpress.org/support/users/praveenmali/)
 * (@praveenmali)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-issue-29/#post-7474371)
 * Hi,
    My requirement is that client wants to edit the special offer page (that
   he does via wp-admin) but he can’t verify the special offer changes as his timer
   is expired and soon as he hit the special offer page it goes back to home page(
   redirection).
 * I was just thinking if there’s any way to permanently whitelist (or let’s say
   ignore certain IP’s and let the timer do not redirect) some IP’s so client will
   be able to see special offer page without hassle. Right now he can’t see his 
   changes (unless he preview it or even not sure if that works). There must be 
   some feature in wp-admin plugin settings for adding whitelist/ignored IP’s.
 * Praveen.
 *  Plugin Contributor [intellywp](https://wordpress.org/support/users/intellywp/)
 * (@intellywp)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-issue-29/#post-7474409)
 * Hi Praveen,
    Thanks for explaining it again. Not it is more clear what you are
   looking for. Currently our plugin does not provide this feature, but keep it 
   in mind because it sounds cool, so I’ll pass this idea to our developers who 
   will think about it, for a future release.
 * I can suggest you to use a browser in private with incognito mode, that will 
   delete the cookies each time..this way you can’t track a particular user if you
   set up the plugin on “cookie tracking”. There is no way to hide an IP as it doesn’t
   change even if you browse in incognito mode.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘plugin issue’ is closed to new replies.

 * ![](https://ps.w.org/intelly-countdown/assets/icon-256x256.png?rev=2697891)
 * [Evergreen Countdown Timer](https://wordpress.org/plugins/intelly-countdown/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/intelly-countdown/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/intelly-countdown/)
 * [Active Topics](https://wordpress.org/support/plugin/intelly-countdown/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/intelly-countdown/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/intelly-countdown/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [intellywp](https://wordpress.org/support/users/intellywp/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/plugin-issue-29/#post-7474409)
 * Status: resolved