Title: plugin issue
Last modified: December 30, 2020

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# plugin issue

 *  Resolved [corus9](https://wordpress.org/support/users/corus9/)
 * (@corus9)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/)
 * first of all its a good plugin but for some functionality either im not able 
   to find the settings or its not supported in free version.
 * first of all this plugin does not work with sequential order plugins at all. 
   instead of order id this plugin picks post id.
 * second im not able to change base color code in notification email : [https://i.imgur.com/2rHDgaJ.png](https://i.imgur.com/2rHDgaJ.png)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * (@makewebbetter)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13848078)
 * Hello [@corus9](https://wordpress.org/support/users/corus9/),
 * Thanks for using our plugin Return Refund and exchange for Woocommerce!
 * first of all this plugin does not work with sequential order plugins at all. 
   instead of order id, this plugin picks post id:
    ->> Yes for now our plugin is
   not compatible with the sequential order plugin.
 * second, I’m not able to change the base color code in the notification email :
   -
   >> Our plugin does not allow you to change the default mail but we have provided
   the custom email editor in mail configuration using which you can create your
   own custom email with the help of shortcodes provided by our plugin.
 *  Thread Starter [corus9](https://wordpress.org/support/users/corus9/)
 * (@corus9)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13855280)
 * hey thanks for response ,
 * > Our plugin does not allow you to change the default mail
 * oh so i wont be able to edit then,
 * is there anyway i can unhook email sent by this plugins ?
 * like below quote is for disabling note notification
 * `remove_action( 'woocommerce_new_customer_note_notification', array( $email_class-
   >emails['WC_Email_Customer_Note'], 'trigger' ) );`
 *  [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * (@makewebbetter)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13855301)
 * Hi [@corus9](https://wordpress.org/support/users/corus9/)
 * No, Not for now there is no hook for it but if you want we can make some changes
   in our plugin for you so that our plugin mails are disabled on your site.
 * Regards,
 *  Thread Starter [corus9](https://wordpress.org/support/users/corus9/)
 * (@corus9)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13855471)
 * hey, that would be amazing. let me know if you need any details from my side.
   thanks again.
 *  [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * (@makewebbetter)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13855642)
 * Hello [@corus9](https://wordpress.org/support/users/corus9/)
 * For the customization, you want in our plugin mails you’ve to visit our support
   forum.
 * So that we can help you in a better way and assist you better in your issue.
 * Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘plugin issue’ is closed to new replies.

 * ![](https://ps.w.org/woo-refund-and-exchange-lite/assets/icon-256x256.gif?rev
   =2903098)
 * [Return Refund and Exchange For WooCommerce](https://wordpress.org/plugins/woo-refund-and-exchange-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-refund-and-exchange-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [MakeWebBetter](https://wordpress.org/support/users/makewebbetter/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-issue-59/#post-13855642)
 * Status: resolved