Title: Plugin issue
Last modified: September 6, 2023

---

# Plugin issue

 *  Resolved [gusnan](https://wordpress.org/support/users/gusnan/)
 * (@gusnan)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-issue-90/)
 * I have had your plugin for over a year. But for 10 days we have not received 
   a letter. Can you tell me what is the problem? I also tried but do not teach 
   the letter. Do I need to make adjustments or is there another problem?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-issue-90/#post-17033588)
 * Hi [@gusnan](https://wordpress.org/support/users/gusnan/),
 * I’m sorry to hear that you’re having issues with email delivery. 
 * If you’ve not made any changes to your notification settings, it is likely that
   emails sent from your WordPress site are not authenticated (unlike emails sent
   directly from dedicated email service providers). As a result, they are getting
   filtered by the receiving mail server. Email service providers have been tightening
   their security protocols in the fight against spam which is affecting email delivery
   on sites where it used to work before.
 * To resolve email delivery issues like this, you can configure a SMTP plugin on
   your site so that emails are sent as authenticated. We have an article with a
   list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * I hope this helps 🙂
 *  Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * (@rsouzaam)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-issue-90/#post-17036797)
 * Hi [@gusnan](https://wordpress.org/support/users/gusnan/),
 * I’m Ralden, jumping in here for Kenneth.
 * We haven’t heard back from you in a few days, so I’m going to go ahead and close
   this thread for now. But if you’d like us to assist further, please feel welcome
   to continue the conversation.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin issue’ is closed to new replies.

 * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748)
 * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-issue-90/#post-17036797)
 * Status: resolved