Title: [Plugin: Jetpack by WordPress.com] Jetpack 1.2.1 update
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Jetpack 1.2.1 update

 *  [ImagesByCW](https://wordpress.org/support/users/imagesbycw17/)
 * (@imagesbycw17)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-121-update/)
 * Hi,
    I had the previous version of Jetpack, along with other plugins, installed
   and running. This morning I updated to version 1.2.1 – the result being an inaccessible
   white page to any of my admin links e.g. posts, pages, plugins etc. I found a
   solution on the internet to deactivate all plugins via phpMyAdmin to access my
   admin page again. So, I did this and reactivated all plugins (Akismet, Contact
   Form 7, eShop for WP, Google Analyticator, Really simple CAPTCHA, Shadowbox JS,
   Shadowbox use title from image, WP pretty photo) one by one and it works until
   I hit Jetpack, then it is a white screen again with no access to anything. I 
   tried the activation in different order of the plugins, but to no avail. So, 
   now I have Jetpack deactivated, because it is not working. Any idea what could
   be done to get it back? Thanks!
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [jschwartz63](https://wordpress.org/support/users/jschwartz63/)
 * (@jschwartz63)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-121-update/#post-2407231)
 * Hi. Roll back to the old version of the plugin. On the Jetpack plugin page you
   have listed above look for “FYI” on the right (in the blue boxes). Under that
   you see the link for ‘Other Versions’ where you download the previous version.
   Going back to 1.1.3 has worked fine for me.
 *  [jschwartz63](https://wordpress.org/support/users/jschwartz63/)
 * (@jschwartz63)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-121-update/#post-2407232)
 * Site stats for 1.2.1 still not working. Using diffrent themes (Standard Theme)
   and (EVolve Theme) on two different self-hosting accounts at Bluehost. When 1.2
   came out and did not work I rolled back to 1.1.3 without any problems. Dissapointing
   to say the least. Even with 1.2.1 the stats page shows but the bar chart does
   not appear. Only the revolving ‘W’ shows.
 * Rolling back to 1.1.3 works fine.
 *  Thread Starter [ImagesByCW](https://wordpress.org/support/users/imagesbycw17/)
 * (@imagesbycw17)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-121-update/#post-2407249)
 * Thanks for the answer(s). Actually, when I had Jetpack 1.2.1 ONLY activated, 
   everything seemed to work incl. the bar. But obviously I need the other plugins
   to be activated. So, I followed your advice, deleted 1.2.1 and reinstalled 1.1.3–
   that works with 99 % of my plugins. I still get the white screen when I try activating
   NextGen Gallery.
    I bought and installed the them ‘Meshable’ through Themeforest.
   And in the comments the developer says that somebody else is running it with 
   NextGen Gallery. So that should not be the problem for this plugin to cause the
   white screen.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Jetpack 1.2.1 update’ is closed to
new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [no access to admin](https://wordpress.org/support/topic-tag/no-access-to-admin/)
 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)

 * 3 replies
 * 2 participants
 * Last reply from: [ImagesByCW](https://wordpress.org/support/users/imagesbycw17/)
 * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-121-update/#post-2407249)
 * Status: not resolved